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Munchies Dispensary

Cannabis Concierge — Where Hospitality Meets Cannabis

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Job Description

Cannabis Concierge Location:
Munchies Dispensary, Far Rockaway, Queens Pay:
$18-$22 per hour depending on experience, plus tips
Position:
Hourly, non-exempt To apply: Please email info@munchiesdispensaryny.com with the position you are applying for and your
FULL NAME
in the subject line. Applications without an attached resume or the required subject line will not be reviewed. Starting pay within the listed range is based on relevant experience, training, demonstrated skills, and job responsibilities. Tips are additional to base pay, may vary, and are not guaranteed. About the Role The Concierge is the first person every customer meets at Munchies. This is a hospitality role for someone who is warm, talkative, friendly, and naturally good with people. You will welcome customers, check identification, learn why they are visiting, and direct them to the right place: Pickup, Register, Bud Bar, or the sales floor. The Concierge is not a security guard. You are the host who sets the tone for the entire customer experience. Responsibilities Welcome every customer promptly and professionally. Check acceptable identification and confirm customers are 21 or older. Check customers in. Stay informed about current deals, events, products, and store priorities. Keep the entrance and Concierge area clean and organized. Follow all Munchies and New York cannabis compliance procedures. Comfortable with technology and moving customers efficiently. Perform additional duties and support other store functions as assigned. Qualifications Must be at least 21 years old. Friendly, outgoing, and comfortable starting conversations. Minimum of one year of customer-facing hospitality, restaurant, hotel, or retail experience required. Cannabis experience is preferred but not required. Strong customer-service and communication skills. Able to remain calm and welcoming during busy periods. Tech- savvy Reliable, punctual, and able to follow procedures consistently. Able to perform the essential customer-service and retail duties of the position, with or without reasonable accommodation. Required Training Munchies provides required OCM and store training within 30 days of employment. Required training is provided at no cost and completed during paid working time. Employees must complete all required initial and ongoing training. Munchies is an equal-opportunity employer and provides reasonable accommodations as required by law. Qualified applicants with criminal histories will be considered consistent with the New York City Fair Chance Act.