Overview Join our dynamic team as a Residential Concierge Floater in Glen Cove, NY, where your energy and hospitality expertise will create exceptional experiences for residents and guests alike. This versatile role offers the opportunity to engage with a diverse community, providing top-tier customer service and ensuring smooth day-to-day operations across multiple residential properties. As a key point of contact, you will embody professionalism, friendliness, and proactive problem-solving to enhance the living environment for all residents and visitors. Your enthusiasm and organizational skills will be vital in delivering memorable guest relations while supporting property management teams. Duties Greet residents, visitors, and vendors warmly, ensuring a welcoming atmosphere at all times. Manage front desk operations, including answering phones with excellent phone etiquette and directing inquiries efficiently. Assist with guest services such as package handling, visitor registration, and providing information about amenities and local area attractions. Coordinate access control by verifying identification and maintaining security protocols across multiple properties. Support event setup, resident requests, and daily administrative tasks using Microsoft Office tools to ensure seamless communication. Collaborate with property management to address resident concerns promptly, demonstrating strong customer service problem-solving skills. Maintain organized records of visitor logs, service requests, and incident reports to ensure compliance and safety standards. Skills Bilingual or multilingual abilities to effectively communicate with diverse residents and guests. Proven experience in customer service, front desk operations, or hospitality environments such as hotels or resorts. Strong proficiency in Microsoft Office applications for documentation and communication purposes. Excellent time management skills to prioritize tasks efficiently in a fast-paced setting. Exceptional guest relations skills with a focus on delivering outstanding concierge services. Technical proficiency in security systems or access control technology is a plus. Outstanding organizational skills coupled with the ability to handle multiple responsibilities simultaneously. Effective client communication and phone etiquette to foster positive interactions with residents and vendors. Join us in creating an engaging community experience where your proactive approach and dedication to service make every resident feel valued! This person will be able to do all shifts, 7am-3pm, 3pm-11pm and overnights 11pm-7am Must be available to pick up any shifts

Pay:

$27.00 - $28.00 per hour Expected hours: 16.0 - 40.0 per week

Benefits:

Dental insurance Free parking Vision insurance

Work Location:

In person