A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
Admissions Concierge Bishop Rehabilitation & Nursing Center - 2.2 Syracuse, NY Job Details Full-time $18 - $20 an hour 3 hours ago Qualifications Customer relationship building Client rapport building High school diploma or GED Community relationship building Stakeholder relationship building Full Job Description Bishop Rehabilitation & Nursing Center is hiring an Admissions Concierge in Syracuse, NY. We now offer Daily Pay through a trusted third-party provider, giving you faster access to your earnings!
DUTIES:
Welcome prospective residents, families, visitors, and referral sources with professionalism and compassion. Coordinate the admissions process from initial inquiry through resident admission. Answer phone calls, emails, and walk-in inquiries promptly and courteously. Conduct facility tours for prospective residents and families. Build and maintain positive relationships with hospitals, physicians, case managers, and community partners. Gather, verify, and process admission paperwork and required documentation. Coordinate admissions with nursing, social services, therapy, and other departments to ensure smooth resident transitions. Maintain accurate admission records and census information. Provide exceptional customer service and support to residents and families throughout the admission process. Assist with marketing initiatives, community outreach, and special events as needed. Ensure compliance with facility policies and applicable state and federal regulations. Perform additional administrative duties as assigned.
REQUIREMENTS
High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Previous experience in admissions, healthcare, customer service, hospitality, or long-term care preferred. Excellent communication, organizational, and interpersonal skills. Strong customer service and relationship-building abilities. Ability to multitask and work efficiently in a fast-paced environment. Computer proficiency, including Microsoft Office and electronic medical records (EMR), is preferred. Professional demeanor with a compassionate, positive attitude.
About Us:
Bishop Rehabilitation & Nursing Center is a warm and welcoming 440-bed skilled nursing facility located in Syracuse, New York. Known for its commitment to compassionate care and clinical excellence, Bishop offers both short-term rehabilitation and long-term skilled nursing services in a supportive and homelike environment. Our dedicated team uses a personalized, multidisciplinary approach to help residents recover, regain independence, and thrive.
