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The Villa at Westhampton - Willow Ridge Senior Living

Front Desk Concierge-Part Time

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Job Description

Job Overview- Concierge Days and Evenings available. We are seeking a friendly and organized Part-Time Front Desk Concierge to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will possess strong communication skills, proficiency with office management tools, and the ability to handle multiple responsibilities efficiently. This position offers an excellent opportunity for individuals with clerical or administrative experience looking to contribute to a professional environment while working part-time hours. Duties- Concierge Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieves messages from voice mail and forwards to appropriate personnel. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Coordinates guestroom reservations. Maintains current list of residents who are hospitalized. Updates appointment calendars, including transportation and beauty calendars, as directed. Receives, sorts, and routes mail, and maintains and routes publications. Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.). Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes. Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. Performs other clerical duties as needed, such as filing, photocopying, and collating. Orders, receives, and maintains office supplies. Collects rent checks from residents and family members and provides needed information to bookkeeping for billing. Collects money for store purchases and meal tickets, etc. May perform other duties as assigned. Skills- Concierge Proven experience with front desk operations, office management, or clerical roles Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills Experience with multi-line phone systems and excellent phone etiquette Exceptional organizational skills with the ability to prioritize tasks efficiently Strong customer service orientation with excellent interpersonal skills Ability to handle administrative duties such as filing, proofreading, and calendar management accurately Time management skills to balance multiple responsibilities in a fast-paced environment Previous experience in medical or dental receptionist roles, personal assistant positions, or office support is advantageous This part-time Front Desk Concierge position is ideal for motivated individuals seeking a dynamic role that combines administrative expertise with excellent customer service.
Job Type:
Part-time Pay:
From $18.00 per hour
Work Location:
In person

Benefits

  • Dental Insurance