Workplace Exp Associate
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Aston Carter
White Plains, NY (In Person)
$45,760 Salary, Full-Time
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Job Description
Job Title:
Workplace Experience Associate Job Description The Workplace Experience Associate provides a welcoming and professional front-of-house presence while supporting daily office operations in a busy workplace. This onsite role focuses on delivering an exceptional customer service experience to employees and visitors, managing lobby reception activities, and ensuring that shared spaces, supplies, and amenities are well maintained and organized. Responsibilities Serve as the primary lobby receptionist, greeting employees and guests with a professional and friendly demeanor. Manage building access by buzzing visitors in, registering them, and ensuring they follow appropriate check-in procedures. Deliver a high level of customer service to all employees and guests throughout the workday. Support concierge-style services, assisting employees and visitors with questions, directions, and general workplace needs. Monitor and replenish snacks and office amenities to ensure common areas remain stocked and presentable. Encourage and maintain tidiness in shared kitchen or break areas, including reminding people to place dishes in the dishwasher as needed. Order office supplies, receive deliveries, and ensure supplies are properly stored and organized. Handle incoming mail and packages, including receipt, sorting, and distribution as needed. Collaborate with property and facility management teams to support smooth day-to-day building operations. Maintain a professional appearance and demeanor while representing the workplace to all visitors and employees. Use MS Office Suite to complete basic administrative tasks, such as tracking supplies or maintaining simple logs and records. Consistently show up on time and reliably support the flow of people coming into and leaving the building. Essential Skills Strong organizational skills with the ability to manage multiple front-of-house and administrative tasks efficiently. Professional demeanor and appearance, with the ability to represent the workplace positively to employees and guests. Customer service orientation and the ability to assist people as they come and go from the building. Reliable attendance and punctuality in an onsite role. Proficiency with MS Office Suite. Comfort working in a lobby or reception environment. Ability to communicate clearly and courteously with a wide range of individuals. Openness to candidates with varying years of experience. Additional Skills & Qualifications Experience in property management or facility management environments is beneficial. Previous experience in reception, concierge, or workplace experience roles is an advantage. Comfort working in a structured schedule under 30 hours per week. Ability to work independently while also collaborating with onsite teams. Work Environment This is an onsite role in a professional office building located in White Plains, NY. The Workplace Experience Associate primarily works in the lobby and common areas, serving as the first point of contact for employees and visitors. The schedule follows a Monday-Friday structure, with either four 6-hour days or five 5-hour days, for less than 30 hours per week. The environment is service-oriented and collaborative, with close interaction with property and facility management teams. Work involves using standard office equipment and MS Office Suite to complete basic administrative tasks. The role requires a professional, polished presence suitable for a front-of-house reception setting, with a focus on maintaining a welcoming and orderly workplace atmosphere. Virtual interviews are used during the hiring process, and the assignment has the potential to be extended or converted to a full-time opportunity. Job Type & Location This is a Contract position based out of White Plains, NY. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in White Plains,NY.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.Similar remote jobs
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