Concierge Job Description Job Title :

Concierge Reports to :

Executive Director FLSA Status :

Non-Exempt Position Summary As a Concierge , you will serve as a courteous and professional first point of contact for visitors and those calling the community while supporting the team in optimizing each resident's well-being and overall experience. Essential Duties and Responsibilities include the following : Answer incoming telephone calls Greet visitors as they enter the community Assist in the maintenance of files Schedule car and bus for resident use Schedule salon appointments Prepare maintenance work orders and ensure prompt delivery Answer residents' requests for sundry items and ensure prompt delivery and accurate accounting of items purchased by residents Maintain supply of greeting cards and stamps for resident use. Ensure accurate accounting of all items purchased by residents Locate staff to perform valet service for residents as needed Monitor security cameras as first-responder to resident's Emergency Response System Perform other tasks as assigned Supervisory Responsibilities This position does not have any supervisory responsibilities.