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Lawton Fort Sill Chamber of Commerce

Guest Relations Professional

Entry-Level JobVerifiedNo experience needed

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$34,811 / year median in Oklahoma

+11% projected growth

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Job Description

Be the First Impression of Our Community The Lawton Fort Sill Chamber of Commerce is looking for an energetic, professional, and service-oriented Guest Relations Professional to join our team. This position is much more than answering phones or greeting visitors. You will be the first person our members, community leaders, visitors, and military partners meet when they walk through our doors or call our office. Your professionalism, warmth, and ability to stay organized help shape the experience people have with our organization every day. If you enjoy helping people, thrive in a fast-paced environment, and take pride in keeping things running smoothly, we'd love to meet you. What You'll Do As our Guest Relations Professional, you will: Welcome visitors, members, and guests with professionalism and enthusiasm. Answer and direct incoming phone calls while assisting walk-in visitors. Maintain an organized, polished, and welcoming reception area. Prepare welcome packets, event materials, and informational resources. Assist staff with administrative projects and day-to-day office support. Provide outstanding customer service to members, visitors, and community partners. Communicate effectively with team members to ensure excellent follow-through. Help create a positive experience for everyone who interacts with the Chamber. We're Looking for Someone Who Is Friendly, approachable, and genuinely enjoys serving others. Organized with strong attention to detail. Able to multitask while remaining calm under pressure. Self-motivated and able to take initiative without constant supervision. Dependable, accountable, and committed to excellence. Comfortable using computers, phones, Microsoft Office, and office technology. A team player who understands that everyone contributes to the success of the organization. What This Position Is Not This is not a passive receptionist role. We're looking for someone who: Takes ownership of their responsibilities. Looks for ways to help before being asked. Enjoys being part of a collaborative team. Understands that exceptional service is everyone's responsibility. Qualifications High school diploma or equivalent required. Previous customer service, hospitality, administrative, receptionist, or front desk experience preferred. Excellent verbal and written communication skills. Strong organizational and time-management skills. Professional appearance and demeanor. Ability to manage multiple priorities with a positive attitude. Why Join Our Team? The Lawton Fort Sill Chamber of Commerce is dedicated to strengthening our business community and improving the quality of life throughout the region. Every member of our team plays an important role in supporting local businesses, promoting tourism, and creating meaningful community connections. If you are passionate about serving others and want to make a difference in your community every day, we encourage you to apply. Apply today and become the welcoming face of one of Southwest Oklahoma's leading business organizations.
Pay:
$12.00 - $14.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person