Company Overview Academy of Hair Design is a cosmetology school in Oklahoma City dedicated to preparing students for careers in the beauty industry through education, hands-on experience and professional development. Our student salon also provides services to guests while giving students the opportunity to build their skills in a supervised environment. Job Overview Academy of Hair Design is seeking a friendly, organized and dependable Guest Services Coordinator to support the daily operations of our front desk and student salon. As one of the first points of contact for guests, students and prospective students, the Guest Services Coordinator plays an important role in creating a welcoming and professional experience. This position requires strong communication skills, attention to detail and the ability to manage multiple responsibilities in a busy environment. Duties Greet guests, students and visitors and provide a welcoming front desk experience Answer incoming phone calls, respond to questions and direct calls as needed Schedule, confirm, reschedule and manage salon service appointments Assist guests with the check-in and check-out process Process payments accurately and assist with retail purchases Communicate with students and instructors regarding appointments, guest needs and scheduling Answer general questions about salon services, pricing and Academy of Hair Design Help resolve guest concerns professionally and involve the appropriate team member when needed Maintain accurate guest and appointment information within salon systems Keep the front desk and reception area organized, clean and welcoming Support the flow of salon operations throughout the day Assist with additional administrative and guest service responsibilities as needed Skills & Qualifications Strong customer service and communication skills Friendly, professional and confident when interacting with guests Ability to multitask and stay organized in a fast-paced environment Strong attention to detail and accuracy Comfortable answering phones and communicating in person, over the phone and electronically Basic computer and point-of-sale system skills Ability to work effectively with students, instructors, staff and guests Dependable, punctual and able to work as part of a team Previous experience in customer service, reception, salon coordination or a front desk position is preferred What We're Looking For We're looking for someone who enjoys working with people, communicates well and can help keep the front desk running smoothly throughout the day. The right person will be welcoming and helpful with guests while also staying organized and working closely with our students and team. Compensation $15-$18 per hour, depending on experience.

Pay:

From $15.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person