Service Concierge

Service Concierge Beaverton, OR Job Details Full-time From $18 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Vision insurance 401(k) matching Employee discount Life insurance Referral program Retirement plan Paid sick time Qualifications Bilingual Maintaining an organized workspace Guest relations Multilingual Phone communication Greeting customers Driver's License Attention to detail Task prioritization Appointment scheduling Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Company Overview Herzog-Meier Auto Center is a family-owned dealership with over 60 years of experience serving the community. We pride ourselves on honesty, respect, and courtesy, valuing our employees as our greatest resource in a positive and inclusive work environment. Summary We are seeking a dedicated Service Concierge to join our team at Herzog-Meier Auto Center. In this vital role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. Your contributions will help uphold our commitment to community values and customer satisfaction. Responsibilities Greet customers warmly and assist them with their inquiries. Provide information about services and products offered at the dealership. Manage customer appointments and ensure timely follow-ups. Address customer concerns with professionalism and empathy. Collaborate with team members to enhance the customer experience. Maintain an organized front desk area for efficient operations. Assist in resolving any issues that may arise during service visits. Uphold the dealership's standards of excellence in customer service. Qualifications Proven experience in customer service or a related field is essential. Strong communication skills, both verbal and written. Ability to manage time effectively and prioritize tasks. Bilingual or multilingual abilities are a plus. A friendly demeanor with excellent phone etiquette. Familiarity with automotive services is preferred but not required. Strong problem-solving skills and attention to detail. A commitment to providing outstanding guest relations. Call-To-Action If you are passionate about delivering exceptional customer experiences and want to be part of a family-oriented team, we invite you to apply today and help us drive excellence at Herzog-Meier Auto Center!

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Parental leave Referral program Retirement plan Vision insurance

Work Location:

In person