Front Desk Concierge Boost IV & Wellness Portland, OR Job Details Part-time $22 - $24 an hour 3 hours ago Benefits Employee discount Qualifications Retail sales transactions Visitor query response Retail customer service procedures Patient scheduling systems Financial transaction processing Inventory management Service scheduling Answering guest questions Clean workspace maintenance POS systems Escalation handling Entry level Office phone management Under 1 year Full Job Description About Us Boost IV is a fast-growing IV therapy and wellness clinic in NW Portland, offering IV hydration, vitamin shots, and wellness services in a warm, welcoming environment. We're looking for a detail-oriented, people-first Concierge to be the face of our clinic and the engine behind our day-to-day operations. About the Role As a Front Desk Concierge, you'll be the first person our patrons see and the last one they talk to on their way out, so a genuine, friendly presence matters just as much as being sharp with details. This is a fast-paced, hands-on role that blends patron care with real operational responsibility: scheduling, checkout, membership management, and administrative accuracy. This role is also a growth opportunity. Concierges who show strong ownership of the details may be considered for advancement into a Lead Concierge / Front Desk Manager position over time. Schedule Saturday is our top priority — we most urgently need coverage for this day. If you can reliably work Saturdays, please apply even if you're not available any other day. We are primarily hiring for single-day availability. If you can reliably cover just one of the following, we want to hear from you: Saturday — full shift (highest priority — our most urgent need) Sunday — full shift Friday — split shift One consistent day a week is a great fit for this role. Please tell us in your application which day or days you are available. We are also open to multi-day availability. If you are available Friday, Saturday and Sunday, we will absolutely consider you for the combined schedule. Just let us know. What You'll Do Greet and check in patrons, creating a warm, welcoming first impression. Book, reschedule and manage appointments using our scheduling software (Zenoti). Process checkouts, payments and membership transactions accurately. Collect and track required forms (membership agreements, consents, intake forms). Answer phone calls and messages, helping patrons choose the right service for their needs. Maintain a clean, organized and welcoming clinic environment. Support inventory, supply restocking and light administrative tasks. Learn our full menu of IV, shot and wellness offerings well enough to confidently guide patrons. Handle day-to-day questions and escalate anything outside your scope to the right team member. What We're Looking For A warm, professional and genuinely people-oriented personality. Strong attention to detail. You notice what needs fixing before being asked. Comfortable learning new software and systems quickly. Reliable, punctual and able to stay composed during busy shifts. Consistent, dependable availability on the day or days you commit to. Prior front desk, hospitality, retail or customer service experience preferred. Ability to multitask in a fast-paced clinical/retail hybrid environment. Nice to Have Experience with scheduling or POS software (Zenoti experience a bonus, not required). Interest in health and wellness. What We Offer $22.00 - $24.00 per hour. Discounted and complimentary services for team members. A supportive, tight-knit team environment. Room to grow into leadership as our clinic expands, including potential for additional weekday hours over time.

Pay:

$22.00 - $24.00 per hour

Benefits:

Employee discount Application Question(s): Which day or days are you available to work?

Please answer with one of:

Saturday only, Sunday only, Friday only, or Friday

+ Saturday

+ Sunday."

Work Location:

In person