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TEKsystems
Front Desk Administrator
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Based on Pennsylvania data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$37,318 / year median in Pennsylvania
+8% projected growth
Job Description
TekSystems
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Front Desk Administrator
Center Valley, PA
Posted yesterday
Apply Now Front Desk Administrator Allentown, PA Monday-Friday | 9:00 AM - 5:30 PM Fully Onsite About the Opportunity Join one of the region's leading healthcare organizations during its busiest enrollment season. This role offers valuable exposure to healthcare, insurance, Medicare, and marketplace enrollment operations while providing an exceptional customer experience in a professional retail office setting. Position Overview We are seeking a friendly, professional, and organized Front Desk Administrator to serve as the first point of contact for customers visiting a healthcare enrollment center. This individual will play a key role in creating a welcoming experience, managing appointments, processing customer information, and supporting day-to-day office operations. Key Responsibilities Greet and assist walk-in and scheduled customers in a professional and welcoming manner. Schedule appointments both in person and over the phone. Answer basic questions regarding health plan options, enrollment processes, and appointment logistics. Process member information and documentation accurately. Accept and process customer payments. Maintain accurate records within company systems and CRM platforms. Collaborate with sales representatives and team members to ensure a seamless customer experience. Support customer flow and front desk operations during high-volume periods. Qualifications Previous customer service, administrative, receptionist, or front desk experience. Strong communication and interpersonal skills. Proficiency with Microsoft Office applications. Experience working with a CRM system preferred. Ability to manage multiple priorities and high-volume customer interactions. Strong attention to detail and organizational skills. Professional, customer-focused demeanor. What We Offer Opportunity to gain experience within the healthcare and insurance industry. Professional office environment with consistent business hours. Exposure to enrollment and customer service operations. Potential consideration for future opportunities within the organization. Supportive team environment working alongside experienced sales professionals. This is an excellent opportunity for someone who enjoys helping people, thrives in a customer-facing environment, and is looking to build experience in healthcare administration and customer service. Job Type & Location This is a Contract position based out of Center Valley, PA. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Center Valley,PA.