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RM
Rejuvenation Medical Aesthetics
Aesthetic Experience Specialist
Entry-Level JobVerifiedNo experience needed
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Based on Pennsylvania data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$37,318 / year median in Pennsylvania
+8% projected growth
Job Description
Company Overview At Rejuvenation Medical Aesthetics , we believe luxury is found in the details. Every interaction, every conversation, and every moment of a client's journey should feel intentional, personalized, and exceptional. We are a premier aesthetic destination dedicated to helping clients look and feel their best through advanced aesthetic treatments, personalized care, and an elevated experience that blends beauty, wellness, and confidence. Our team is passionate about creating a warm, sophisticated environment where clients feel seen, valued, and cared for from the moment they walk through our doors. We are seeking a poised, personable, and detail-oriented Aesthetic Experience Specialist to become an integral part of our client experience team. Job Summary The Aesthetic Experience Specialist is the heartbeat of the client journey at Rejuvenation Medical Aesthetics. This role serves as the first impression and lasting impression of our brand — creating an atmosphere of warmth, professionalism, and luxury at every touchpoint. The ideal candidate has a natural gift for hospitality and connection. They understand that true luxury is not only about beautiful surroundings, but about how people feel when they are welcomed, cared for, and remembered. This individual will oversee client interactions, support practice operations, nurture relationships, and ensure every guest receives a seamless, elevated experience from consultation through continued care. Duties Luxury Client Experience Welcome each client with genuine warmth, professionalism, and elevated hospitality Create a personalized experience that reflects the luxury standards of Rejuvenation Medical Aesthetics Anticipate client needs and provide thoughtful, attentive service throughout every interaction Build meaningful relationships by remembering client preferences, goals, and treatment journeys Ensure every client feels valued, confident, and cared for Maintain a refined, organized, and welcoming environment that reflects our brand Client Concierge & Relationship Management Serve as a trusted guide for clients exploring aesthetic and wellness services Educate clients on treatment options, including: Botox® & Dysport® Dermal Fillers Sculptra® PRP EZ Gel GLP-1 Wellness Programs Skincare and wellness offerings Assist clients in navigating their aesthetic journey and selecting services aligned with their goals Support client retention through thoughtful follow-up, relationship building, and personalized communication Create memorable moments that encourage loyalty and long-term relationships Practice Operations & Growth Manage appointment scheduling, confirmations, cancellations, and client communications Assist with client check-in/check-out, payments, memberships, packages, and retail purchases Respond to phone calls, online inquiries, and new client leads with professionalism and urgency Support lead conversion by creating confidence and excitement around the RMA experience Collaborate with providers and leadership to ensure a seamless client journey Assist with events, promotions, and community engagement initiatives Qualifications Experience in luxury hospitality, boutique retail, medical aesthetics, spa, wellness, healthcare, or high-end customer service preferred Exceptional communication skills with a polished and professional presence Strong attention to detail and ability to maintain organization in a fast-paced environment Warm, engaging personality with a natural ability to connect with people Ability to create trust and rapport with clients Sales-minded with the ability to educate and inspire clients Passion for beauty, wellness, aesthetics, and creating exceptional experiences The Ideal Candidate You understand that luxury is an experience, not just a service.