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Halifax Regional Hospital, Inc.

Guest Relations Representative

Career Insights for Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$37,964 / year median in Virginia

+8% projected growth

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Job Description

City/State South Boston, VA Work Shift Rotating Overview:
Sentara Halifax Regional Hospital is hiring a Guest Relations Representative The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients. Will also cross train on the switchboard. Flexi schedule
  • will be asked to work varying shifts on rotating days and hours (days, evenings, nights). Minimum 8 hours per week. Education High School Grad or Equivalent (Required) Certification/Licensure No specific certification or licensure requirements Experience Customer Service Experience
  • 1 year (Required) Talroo
  • Allied Health, customer service, guest services, concierge, front desk We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.38
  • $28.
69 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.
Benefits:
Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance
  • $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down
  • $10,000 Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Halifax Regional Hospital is fueled by the expertise of a well-established medical staff representing more than two-dozen specialties, while remaining focused on excellent care. Services at this hospital include cardiovascular services, emergency services, family birthing center, hospitalist program, imaging/radiology services, laboratory services, nephrology services, orthopedic services, rehabilitation services and surgical services. We improve health every day, come be a part of the community. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Financial Aid/Assistance
  • 401(k) Plans