Butler / Concierge / ACE

Butler / Concierge / ACE Avocet Hospitality Group - 3.8 Charleston, SC Job Details Full-time $18.50 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Qualifications Mid-level Full Job Description Join the

Movement:

ACE (Assistant for the Complete Experience) The Vibe At The Vendue, we don't do "traditional". We're here to shake things up and take the guest experience to the next level with flair, showmanship, and a touch of moxie. Located in the heart of the French Quarter, we are a 200+ piece curated art gallery that just happens to be a world-class hotel.

Your Role:

The ACE You aren't just an assistant; you are the curator of the guest's entire journey. As an ACE, you provide high-touch, personalized service that ensures every guest feels like a VIP. You're the one who anticipates needs before they're spoken and adds that extra bit of "surprise and delight" to every stay. What You'll Do Host the

Arrival:

Assist with luggage and meticulously prepare rooms—adjusting the temperature and arranging amenities—to ensure a perfect first impression. Curate the

Stay:

Act as a personal connection for guests, handling everything from in-room dining to setting up stunning food and beverage displays.

Master of Detail:

Provide evening turndown service and handle any guest concerns with professional, artistic problem-solving.

Artistic Flair:

Assist with installing or de-installing our ever-changing art collection.

Who You Are Polished & Proactive:

You have a "team player" mentality and the drive to take initiative without being asked.

An Insider:

You're familiar with Charleston's best and can communicate the value of both our art and our amenities.

Experienced:

You have 2+ years in a guest-facing role and a high school diploma (hospitality or art degrees are a major plus!).

Tech-Savvy:

Comfortable using iPads and systems like Opera and Micros to keep things running smoothly.

The Perks Pay:

$18.50/hour +

Tips Growth:

Internal development opportunities and tuition reimbursement.

Lifestyle:

Paid Time Off, Paid Holidays, and discounts at all Avocet-owned hotels and restaurants.

Support:

Affordable Medical/Dental/Vision, 401(k) with 3.5% match, and early access to earned wages via PayActiv.

Logistics Location:

19 Vendue Range—steps from Waterfront Park and the City Market.

Environment:

Must be able to stand/walk for shifts, lift up to 50 lbs, and work a flexible schedule including weekends and holidays. Think you can match our moxie? Apply now and show us what you've got. EOE/DFWP