Pay:

$18.00 per hour Shifts Available 2nd Shift (3pm-11pm) 3rd Shift (11pm•7am)

Mandatory Paid Training Schedule:

Monday•Friday 8:00 am•5:00 pm for the first two weeks

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Those duties necessary to meet the minimum requirements of the position. High customer service acumen in a call center environment Can effectively communicate over the phone and email Basic level of monitoring customer's cameras and alarm systems remotely Effectively respond to event-driven alarms in a timely matter via telephone and/or email communication based on the client's specific protocol Conduct virtual escorts daily as deemed timely by the contract specifications Conduct virtual patrols of the assigned client's property Complete hourly call-ins Handling camera maintenance checks Handle site incidents Complete incident reports Complete event reports

QUALIFICATIONS

A High school diploma or equivalent. Must be able to obtain a TOPS alarm system monitoring license during our paid on the job training Minimum of one year in a dispatching, security, customer service, or call center role Must be able to work overtime as needed Must be able to effectively verbally communicate to direct, control, and/or assist in the event of a crisis. Proficient in the basics of

Microsoft Excel, Microsoft Outlook, and Microsoft Teams Preferred Qualifications:

Minimum of two years' experience controlling cameras Minimum of two years experience in law enforcement, security or the military Demonstrated the ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines. Must be highly organized and able to keep executive on track with required information available at all times

BENEFITS

Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information:

www.aus.com If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 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