Overview:

The Spa Concierge is responsible for maintaining order and cleanliness throughout the Spa while providing superior guest service in an environment of relaxation and comfort.

Responsibilities:

Prepares spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen. Greets guests, providing information and directions as necessary. Instructs guests where they may change and/or dress for treatments and experiences. Maintain locker room in sanitary and safe condition to include shower areas, vanities and Aquavana spaces. Maintain all guest lounge and deck areas in neat condition. Maintain Spa spaces in a fashion that ensures neat and safe conditions. Ensure that guests are properly checked in and out of lockers as necessary. Participates in periodic product inventory as directed. Conducts tours of the spa and related facilities.

Qualifications:

Customer service experience is highly preferred. High school diploma or equivalent. Must be able to communicate effectively in a professional business environment. Must have the ability to stand for 7 hours per day. Ability to lift, carry, push, pull 30 lbs. Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.