Studio Lead Studio Pulse Houston, TX Job Details Part-time | Full-time $14 - $25 an hour 14 hours ago Benefits Employee discount Flexible schedule Qualifications Greeting customers Client interaction via phone calls Full Job Description Job Summary We are seeking a dedicated and friendly Studio Lead to join Studio Pulse. The ideal candidate will be the first point of contact for our front desk team, provide exceptional customer service and ensure a welcoming environment. This role is essential in creating memorable experiences for our guests at our studio, handling various front desk operations, and maintaining high standards of guest relations. Responsibilities Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression. Manage check-in processes efficiently, including handling reservations and payments. Assist first time clients with getting settled into the studio Maintain accurate records of client information Address any client complaints or issues with professionalism, aiming for resolution to enhance client satisfaction. Collaborate with other departments to ensure seamless client experience Qualifications Previous experience in fitness or front desk operations is preferred but not mandatory. Strong customer service skills with a focus on client relations and satisfaction. Proficient in phone etiquette Excellent communication skills, both verbal and written, with a friendly and approachable demeanor. Ability to work flexible hours, including evenings, weekends, and holidays as needed. A commitment to maintaining high standards of professionalism in all interactions with clients and team members. Must be available for a full time role. Join our team at
Studio Pulse Pay:
$14.00 - $25.00 per hour Expected hours: 20.0 - 40.0 per week