We are seeking a customer-focused Workplace Experience Coordinator to support daily office operations and create a welcoming environment for employees, clients, and visitors. This role serves as the front-line representative of the workplace, providing reception, hospitality, event coordination, and administrative support while ensuring a high level of service throughout the office.
Key ResponsibilitiesServe as the first point of contact for visitors, employees, and vendors.
Welcome guests, issue visitor badges and parking passes, and follow security procedures.
Answer and direct incoming calls. Provide reception and hospitality support, including conference room setup and breakdown.
Coordinate catering orders, workplace events, meetings, and employee onboarding activities.
Manage office services such as mail distribution, office supplies, and vendor coordination.
Submit and track maintenance, janitorial, and facility-related work orders.
Respond to employee and guest inquiries and resolve issues with a customer-service mindset.
Support property-specific safety, security, and emergency procedures.
Assist with presentations, communications, and general administrative tasks as needed.