Front Desk Concierge (Overnight) Partners Management Group, LLC Tyler, TX Job Details Full-time $13 - $14 an hour 20 hours ago Benefits Paid time off Qualifications Vendor relationship building Customer communication Customer service High school diploma or GED Full Job Description About us: Partners Management Group is the premiere property owner association management company for condominium and homeowner associations. With over 25 years of property management experience, our dedicated team enhances community experiences through positive resident relations, transparent financial management, and capable asset management. We provide local, professional services that create value for our clients.

JOB DESCRIPTION

As a face of Partners Management Group, the Concierge is essential to the company's reputation and personalized client experience. Professional etiquette (verbal, non-verbal & written), confidentiality and having a solution-oriented approach are defining characteristics of a successful Concierge. This role will also perform other duties & responsibilities consistent with the position & as assigned by the Lead Concierge or Community Manager.

RESPONSIBILITIES

Greeting clients, owners, and residents in a friendly and professional manner Provide excellent customer service by addressing client, owner and resident inquiries and resolving any issues or complaints Developing and fostering relationships with clients, vendors, and visitors. Control and maintain access to the building Serve as gatekeepers of emergency protocol Maintain a clean and organized front desk area Coordinate with other departments to ensure smooth operations and resident satisfaction

KEYS TO SUCCEED

Team Player Professional Organized Effective Communication, both Written and Verbal Computer and Record Keeping proficiency to research as well as maintain logs, forms and task lists An understanding of proper emergency responsiveness and an ability to remain calm but act quickly during an emergency Reliability and Schedule Flexibility (Weekends required and Holidays may be required) Ability to stand, sit, and/or walk for extended periods of time. Ability to lift up to 50lbs.

EDUCATION AND EXPERIENCE REQUIREMENTS

Previous experience as a front desk agent or in a similar customer service role is strongly preferred High school diploma or equivalent education

Note:

This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.

Pay:

$13.00 - $14.00 per hour Expected hours: 32.0 per week

Benefits:

Paid time off Application Question(s): Are you willing to submit to a background check? Are you willing to submit to drug testing? Are you available to work weekends?

Experience:

Customer service: 1 year (Required) Shift availability: Overnight Shift (Required)

Work Location:

In person