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Concierge
Job Description
Sterling Court Assisted Living community is looking for a congenial, professional, hard-working, and reliable individual to fill our available Part Time Front Desk Representative position. Work days and hours may vary This position comes with numerous growth and leadership opportunities available within our community and parent company.
•Must be able to pass drug screen and Background Check
•
Job Summary:
The concierge performs those tasks needed to organize the front office; greeting people, answering phones, giving appropriate information and assisting Supervisors with community needs.
Essential Duties and Responsibilities:
Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department (transferring, on-hold, group paging). Ensure office equipment is properly maintained and serviced. Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable (screen calls to determine those not necessary and/or of a sales nature). Ensure main voicemail is constantly updated. Assist Business Office Manager with clerical duties to include faxing, copying, and organizing/maintaining personnel and residents' files. Assist other Department Heads with special projects and/or assignments when needed. Receiving, sorting and distributing mail to appropriate departments and resident mail boxes. Accept reservations and manage the guest meals tickets ensuring they are billed correctly. Work flexible times, including, weekends, evenings and holidays. Attend all in-services, safety meetings, staff meetings and/or other meetings as called upon. Knowledge, Skills and Abilities Required Effective written communications skills and computer skills including the ability to operate spreadsheet and word-processing programs (MS Office or equivalent) Internet skills including use of e-mails, group messaging and data collection Ability to read, write, speak and comprehend the English Language. Physical Requirements of the
Job:
The position requires to mainly work in a busy, open area office, faced with constant interruptions and must meet with others, such us employees, vendors, residents and/or family members on a regular basis.
Pay:
$16.00 per hour
Work Location:
In person