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Friends of Switchpoint Inc
Resident Support PT Swing
Entry-Level JobVerifiedNo experience needed
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Based on Utah data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$40,523 / year median in Utah
+19% projected growth
Job Description
Resident Support PT Swing Friends of Switchpoint Inc
- 2.
Full Job Description Description:
Salt Lake City, Utah Location Overflow Shelter Part-time position Swing Shift 2pm- 10pm
ORGANIZATION
Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.OUR MISSION
To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.OUR VISION
Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.CULTURE VALUES
Kindness- Remember Kindness is Contagious! Connection
- It's why we're here and what gives purpose & meaning to life! Kinship
- We want you and those we serve to feel a sense of Belonging. Self-Worth
- Treat people the way they can become w/True Value & Worth! Self-Reliance
- Learn your role and take initiative!
GUIDING PRINCIPLES
Golden Rule:
To treat all people as we ourselves would wish to be treated.Positive Influence:
To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.Leadership:
To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.Authenticity:
To do what we say we do.Transparency:
To be open and honest in our relationships.OUR MOTTO
It Takes All of Us to end homelessness.PURPOSE:
Join Switchpoint as a Resident Support Staff member and make a meaningful impact in the lives of individuals, families, and veterans experiencing homelessness. In this hands-on role, you'll provide compassionate support, assist with client admissions, promote a safe and welcoming environment, coordinate daily activities, and help residents access the resources they need to succeed. We're seeking an energetic, dependable team player who is passionate about serving others and committed to helping people move toward stability and self-sufficiency.Requirements:
Responsibilities:
Understand and implement Switchpoint's mission and values and adhere to all policies and procedures Provide exceptional customer service to all guests of the facility Keep a daily log of all occurrences within the facility for each shift Make notes of any special requirements and needs that residents may have (special diets, ADA accommodations, etc.) And coordinate with management to facilitate those needs. Update maintenance log with maintenance requests Arrange transportation for residents in shuttle vans Actively listen to the needs of the residents and act to meet those needs appropriately. Report any resident concerns to case management and management. Simple cleaning (public bathrooms, sweeping, mopping, etc.) Assist with convenience store transactions Monitor cameras and log activity Complete perimeter checks around the building and walk-throughs in the building to ensure the safety and security of residents. Log and document any concerns. Handle security issues/complaints by involving either non-emergency dispatch or 911 for emergency servicesFull-Time Employee Benefits:
(Eligible 1st of Month after 60-days) Medical HSA Dental Vision Life & Disability 401k (Part-time included) EAP- Employee Assistance Program (Parti-time included) VASA (Part-time included)