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TradeWorx Academy
Guest Experience Coordinator
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
About the Job TradeWorx Academy | Fair Oaks Mall | Fairfax, VA Part-Time | Weekends Only | $15-$17/hour
Shift Options:
Shift One:
Friday 4:00 PM-9:00 PM + Saturday 9:30 AM-4:00
PM Shift Two:
Saturday 3:30 PM-9:00 PM + Sunday 10:30 AM-6:00 PM TradeWorx Academy is seeking a warm, outgoing, and dependable Guest Experience Coordinator to support our weekend workshops and create a welcoming experience for students and visitors. This is a customer-facing role that combines hospitality, light administrative support, and photo/video content capture.
Responsibilities:
Welcome and check in workshop participants. Assist walk-in visitors and answer questions about programs. Answer incoming calls and take accurate messages. Capture engaging photos and short-form video during workshops. Help maintain a clean, organized, professional front-of-house area. Assist with general customer service and administrative tasks.
What We're Looking For:
Friendly, confident, and comfortable interacting with new people. Dependable, professional, and punctual. Strong communication and customer service skills. Able to take initiative and manage multiple responsibilities. Comfortable using a smartphone to capture quality photos and video. Able to recognize interesting moments and content worth capturing. Experience in customer service, retail, hospitality, events, photography, video, or content creation is a plus. TradeWorx Academy is an active, hands-on training environment featuring tools, construction materials, and live demonstrations. An interest in DIY, home improvement, or the skilled trades is a bonus. If you're personable, creative, dependable, and enjoy being part of an energetic environment, we'd love to hear from you.