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RH
Robert Half
Hospitality Associate
Career Insights for Concierge
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Based on Virginia data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$37,964 / year median in Virginia
+8% projected growth
Job Description
We are looking for a Hospitality Associate to support daily front-of-house operations in our office. This Contract position is ideal for someone who enjoys working in a detail-oriented, client-facing setting where no two days are the same. The person in this role will help create a welcoming experience for visitors and employees while keeping meeting spaces, reservations, and hospitality services organized and running smoothly.
Responsibilities:
- Welcome clients, visitors, and employees with a courteous presence while providing prompt assistance upon arrival.
- Coordinate conference room, visitor office, and hoteling workspace bookings by managing schedules and updating reservations as needs change throughout the day.
- Review meeting calendars regularly to ensure rooms are prepared correctly and last-minute adjustments are handled efficiently.
- Arrange catering for meetings and events, confirm order accuracy and timing, and communicate with vendors or stakeholders to resolve any issues.
- Prepare conference rooms based on event requirements, including room setup, refreshments, supplies, and audio/visual equipment.
- Restore meeting rooms and shared spaces after use so they are clean, organized, and ready for the next reservation.
- Maintain kitchens, pantries, and hospitality areas by restocking items, monitoring inventory levels, and placing supply orders when needed.
- Support guests and staff with concierge-style service by helping them locate workspaces, meeting areas, or other office resources.
- Observe the condition of conference rooms and shared office areas and report maintenance or service needs to the appropriate team.