Concierge

Description We are looking for an experienced Concierge to join our team in Waukesha, Wisconsin, on a contract to hire basis. This role is ideal for someone passionate about delivering exceptional customer service and creating memorable experiences for employees and guests. As a Front Desk Coordinator, you will play a pivotal role in ensuring smooth daily operations, managing lobby areas, and assisting with event setups and breakdowns.

Responsibilities:

• Greet and assist visitors, employees, and guests at the front desk with a welcoming and detail-oriented approach.
• Coordinate conference room setups, ensuring all arrangements meet client needs.
• Provide support for event preparation, including setup and breakdown activities.
• Serve as an information hub for building and campus details to address inquiries effectively.
• Respond promptly to service requests and communicate with management to resolve building-related issues.
• Maintain the lobby and front desk areas, ensuring they remain organized and presentable.
• Address and resolve concerns related to services such as janitorial, mailroom, copier usage, parking, and badging.
• Collaborate with team members to deliver seamless service and support.
• Anticipate client needs and proactively address concerns to enhance satisfaction.
• Perform additional duties as needed to support operational excellence. Requirements
• High school diploma or equivalent education.
• 8-10 years of experience in the hospitality industry.
• Proven ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficient computer skills, particularly within Google Suite.
• Strong customer service skills, with a focus on delivering high-quality experiences.
• Familiarity with managing conference rooms, events, and mailroom services.
• Excellent problem-solving abilities and attention to detail.
• Ability to work collaboratively with a team while maintaining professionalism.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .