Job Overview We are seeking an energetic and detail-oriented Customer Service Representative to join our dynamic team! In this vital role, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive experience with our company. Your enthusiasm, organizational skills, and technical proficiency will help foster strong client relationships and streamline daily operations. This paid position offers an exciting opportunity to develop your office management and customer support skills in a fast-paced environment. Responsibilities Handle incoming calls using multi-line phone systems with professionalism, courtesy, and clear communication Assist clients with inquiries, product information, and service requests via phone, email, or in person Manage appointment scheduling and calendar coordination to optimize client engagement and team efficiency Maintain accurate records through data entry, filing, and updating client information using productivity software such as Microsoft Office and spreadsheets Support office management tasks including filing, proofreading documents, and organizing client files for easy access Use technical tools like QuickBooks for invoicing, billing, or financial record keeping as needed Provide front desk support by greeting visitors, managing office supplies, and ensuring a welcoming environment Requirements Proven experience in customer service or administrative roles with strong clerical skills Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks Technical proficiency with office management software such as QuickBooks; experience with computer literacy is essential Excellent phone etiquette and communication skills; bilingual abilities are a plus for serving diverse clients Strong organizational skills with the ability to multitask efficiently in a busy office setting Previous experience with multi-line phone systems and front desk responsibilities preferred Demonstrated ability to manage time effectively while handling multiple priorities simultaneously Personal assistant or office experience that includes calendar management is highly desirable Join us to be part of a vibrant team dedicated to delivering outstanding customer support! Your enthusiasm and expertise will make a meaningful difference in our clients' experiences while advancing your career in a supportive environment.

Pay:

$12.00 - $16.00 per hour

Benefits:

Flexible schedule

Work Location:

In person