An Entertainment or Recreation Attendant works at an entertainment or recreation facility such as a golf course, tennis court, ballpark or amusement park. May staff a concession stand, rent or sell equipment, collect fees from members, or manage reservations for use of facilities. May run amusement park rides, sell or collect tickets, or fasten restraints for people on rides.
Attends pickleball check-in's, assists in promotion and administration of programs, takes payments for pickleball and miniature golf and keeps shop and immediate grounds in an orderly fashion.
ESSENTIAL DUTIES AND RESPONSIBILITIES
: include the following. Other duties may be assigned. Inspect pickleball shop, immediate building area, and equipment daily for upkeep and safety issues taking action to correct any substandard condition. Conduct check-in procedures and collect all the proper fees. Help to maintain and police court reservation schedule. Stay current on POA rules and regulations relative to facility operations and play. Assist in the sale of merchandise and other equipment. Use tact and diplomacy in dealing with persons, verbally, electronically, or by telephone. Monitor and check court conditions for potential problems and communicate with maintenance employees or other leadership. Assist in promoting and arranging matches for property owners, visitors and guests. Assist in keeping the building, bathrooms and surrounding outside area clean as necessary. Aids and assists in the development, promotion, and sustainability of the facility. May be required to assist in other outdoor recreation activities, programs, and events. Regular attendance is required. Any other related duties as assigned by Supervisor. Deliver outstanding customer service, making every effort to accommodate customer needs. Ensure the safety of patrons and staff through accident prevention and safety policy, enforcing all facility and recreation location rules and regulations. Have a thorough knowledge of rules, regulations and operational use with regard to POA amenity use. Maintain a safe, clean amenity/facility at all times. Report to supervisor any safety materials needed or maintenance concerns.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to work nights, weekends and holidays. EDUCATION and/or
EXPERIENCE
: High School degree; three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
: Ability to read and comprehend, in English, simple instructions, short correspondence, and memos. Ability to write simple correspondence in English. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent
REASONING ABILITY
: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.
PHYSICAL DEMANDS
: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; to talk and hear using good communication skills. The employee frequently is required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required for this job include ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to outside weather conditions. The noise level in the work environment is usually moderate.
ESSENTIAL
: No. Employees who are designated as required to work when an office closing is authorized.
