Answers incoming calls and responds accurately to inquiries regarding hours of operation, activity descriptions, event locations and other general information. Returns calls left on department voicemail system. Processes guest requests by faxing, mailing, or emailing activity information. Creates, organizes and manages various reservation books. Follows set criteria to ensure proper and consistent reservations Prepares daily appointment sheet for each activity. Communicates with outside service personnel regarding appointments. Greets and directs office traffic. Performs general administrative duties including, but not limited to: typing, filing, preparing mass mailings and note-taking. Incorporates safe work practices in job performance. Performs other duties as required. High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. Regular and reliable work attendance. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.