Talks & Entertainment Associate

Sixth & I is seeking a full-time Talks & Entertainment Associate , reporting to the Assistant Director of Talks & Entertainment, to support the execution of on average 50 events annually—primarily authors on book tour and timely conversations, as well as concerts, comedy shows, and live podcast recordings. This position offers a flexible schedule for remote work, but must be located in the Washington, DC area to facilitate events-driven on-site work, an average of three nights per week or weekend during busy season, and two in-office days per week.

ESSENTIAL DUTIES & RESPONSIBILITIES

Support the planning and execution of all talks and entertainment events each with potential for up to 750 in-person attendees and a virtual audience. Coordinate advance, day-of, and post-event logistics for all talks and entertainment events, including but not limited to: Pre-event administration: Support with capturing and meticulously planning for a high volume of advance logistics for multiple events simultaneously; liaise with house, box office, production, security, marketing, and facilities staff throughout the advance planning phase and on-site; compile information for web and ticket page builds; submit check requests; monitor ticket and book sales; provide ticket sale updates to talent reps; receive book shipments; draft staffing, run of show, building set-up, and a range of other event implementation documents; schedule planning meetings; track comp ticket needs; respond to customer inquiries; manage inventory of program supplies; maintain frequent updates to each event's planning checklist.

Day-of event management:

Unpack large quantities of books and prep for signing; prep event and green room spaces; finalize special entry lists and access badges; support the briefing of volunteers and event staff; support the execution of the program, box office, reserved seating, and house management functions by meeting a range of needs as they arise in real time; help facilitate book signings; provide superior customer service; clear stage and green room spaces.

Post-event follow-up:

Pull virtual audience book sales report and coordinate with bookstore on fulfillment; submit invoices for processing; pull sales reports and complete budget for each event; return shipments of books; liaise with no-show customers on book pick-up; review event evaluations and prepare recommendations for improving processes/experiences; note sales, contact info, and other event details across a range of event history spreadsheets. Stay abreast of current events, pop culture, politics, and the arts to help identify and research potential events.

WHO YOU ARE

Knowledgeable and resourceful. You have a minimum of 2 years of relevant professional experience in event planning/production, or project management. You have proven success working in fast-paced live event environments, exercising considerable judgement, and troubleshooting on your feet. Organized and meticulous . You have exemplary organizational skills, time management, and attention to detail. Customer service oriented. You understand the importance of and are committed to providing a high standard of customer service when engaging with patrons, program partners, and other stakeholders. A team player. You thrive in collaborative work environments and prefer to work as part of a team versus alone; you are passionate about being part of a team-oriented, mission-driven organizational culture. You remain flexible and open to taking on a wide range of tasks as they arise in support of the broader team effort. Committed to growth. You operate with a growth mindset, are receptive to feedback, and seek to understand different perspectives. Able to stand for long periods of time, lift up to 25 pounds, and walk up and down stairs without accommodation.