The cart attendant ensures that all golf carts and related equipment meet Club standards. This position also meets and greets Club members at their car or bag drop-off area and provide excellent customer service.
Minimum Job Requirements:
Ø Valid driver's license and ability to drive a golf cart; Ø Ability to receive and follow detailed instructions; Ø Ability to stand for extended periods of time; Ø Ability to perform physical fitness activities; Ø Excellent customer service skills and ability to communicate effectively; Ø Must be able to read, write, speak, and follow written and/or oral directions in English; Ø High standards of integrity and reliability; Ø Successful completion of drug testing: Ø U.S. citizenship or valid work visa and passport.
Essential Duties and Accountabilities:
Ø Opens and prepares cart facility; if closing make sure everything is completed and secured Ø Prepares and maintains golf carts for use, including making sure they are clean, fully charged, operational and in above satisfactory condition; Ø Charges and maintains golf radios; sign them in and out each day; Ø Ensures all range bags are full; Ø Ensures that the range is clean and picked; Ø Cleans and maintains golf balls; Ø Maintains cart staging and cart cleaning area; Ø Ensures sand buckets are full; Ø Maintains range balls in Golf shop; Ø Ensures that range pickers and beverage carts have gas/oil; Ø Ensures that Caddy Daddy area is clean; Ø Operate carts and all equipment in a safe and professional manner; Ø Meets golfers at their car or bag drop-off area and assists in loading clubs onto a cart; Ø Assists members and guests with their needs while on course; Ø Assist golfers in returning their clubs to their car after their round, cleaning individual clubs as necessary or requested; Ø Greets all members and guests with a cheerful smile and warm welcome as they arrive and a courteous farewell when they leave to provide a positive experience; address members by name whenever possible; Ø Notify Head Golf Professional or General Manager of Member/Guest complaints at the time they occur and rectify any complaints as soon as possible - practicing service recover; Ø Provides first class service to all; Ø Perform other jobs as assigned by management.