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Attractions Attendant
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Career Insights for Entertainment / Recreation Attendant
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Based on Michigan data
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What they do
An Entertainment or Recreation Attendant works at an entertainment or recreation facility such as a golf course, tennis court, ballpark or amusement park. May staff a concession stand, rent or sell equipment, collect fees from members, or manage reservations for use of facilities. May run amusement park rides, sell or collect tickets, or fasten restraints for people on rides.
$27,590 / year median in Michigan
+10% projected growth
Job Description
United States Pay:
$16.25 At Great Wolf, the Attractions Attendant may work in any number of Attractions at Great Wolf Lodge, including but not limited to the Arcade, Ropes Course, MagiQuest, Moonstone Mine sluice, Bowling, Rock Wall other attractions within the Family Entertainment Center. Attractions Attendants ensure customer safety and satisfaction while participating in Attractions entertainment. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older.Join our
Pack:
- Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
Great Perks:
Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentivesLearn While You Earn:
Gain access to Great Wolf University for on-the-job training, functional, and leadership trainingPrioritize Your Well-Being:
We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness:
Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:
Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leave Essential Duties & ResponsibilitiesCommunicates with guests for transactions, to process registration and complete orders.Educates guests on the Ropes Course, Rock Wall and other physical experiences, proper technique and use of equipment, and safety guidelinesEducates guests on game play and wand operation for MagiQuestMaintains the daily operation of the MagiQuest game; documents and/or escalates any game operation or effects issues to Retail Manager on DutyPerform preventative maintenance and minor troubleshooting of equipment to ensure customer satisfactionEnsure the daily operation of the attraction adheres to operating procedure guidelinesOutfits participants with correct safety equipment, makes adjustments, and properly attaches equipmentInspects all safety equipment to ensure proper functionAbility to assess and assist in possible emergency situations and help scared participantsEnsures the daily operation adheres to operating procedure guidelinesProvides outstanding customer service and engages in suggestive sellingAssists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricingPerforms cash-handling functions, including point-of-sale (POS) system, registers, and daily reportingEnsures attraction adheres to the highest standards of cleanliness, presentation, and serviceTo work on the Ropes Course, candidates must successfully complete ropes course and annual training covering operating procedures and technical competenciesAssists in other retail outlets/attractions as needed Basic Qualifications & SkillsMust be 18 years or older to work the Ropes Course; 16 years or older to work in other Attractions areasSome High School education or equivalentMust be comfortable being at heights of 30 feet or more for extended periods of timeFlexibility regarding scheduling based on business demandsExperience utilizing basic math skills with ability to add, subtract multiply and divideProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background check and drug screen Desired Qualifications & TraitsPrevious experience demonstrating strong customer serviceAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious experience with cash transactions and Point of Sale systemsProven teamwork skillsEnthusiastic and energeticComfortable working in varying weather conditions Physical RequirementsAbility to lift up to 30 lbs.
Able to sit and/or stand for long periods of time and climb multiple flights of stairs multiple times dailyAbility to bend, twist, and stretchAbility to work in a loud environment with flashing lightsCapable of fully extending arms overheadDexterity to pinch/squeeze with forceCandidates with a history of neck, back, shoulder, wrist, arm, and/or knee injuries may have difficulty with this position