Assistant Aquatics Director YMCA of Metro North - 4.0 Melrose, MA Job Details Full-time $55,000 - $65,000 a year 14 hours ago Qualifications Nonprofit management Statistics Behavior management Pool water sanitizer level testing Customer communication Staff supervision Volunteer coordination for social programs Fiscal management Program management Customer relationship building Operations management Social service program performance evaluation Volunteer management Team leadership Program development Safety regulations Coaching Client rapport building Employee health and safety management Client inquiry handling Social service program staff supervision Fundraising events Mid-level Change management Property maintenance Team development Quality performance measurement Swimming Volunteer training Records management Full Job Description Assistant Aquatics Director

POSITION SUMMARY

This position supports the work of the YMCA of Metro North and Melrose YMCA Aquatics Director. Works as an assistant director for the Melrose Family YMCA assisting the Aquatics Director with direct service and administrative needs. A leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Develops, organizes and implements high quality, member-focused YMCA aquatic programs.

ESSENTIAL FUNCTIONS AND EXPECTATIONS

Work schedule includes evenings and weekends with a Tuesday-Saturday work schedule. Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives. Assists in recruiting, hiring, training, developing, scheduling and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete. Monitors daily pool operations to adhere to all state, local and YMCA health and safety regulations. Conducts and ensures proper maintenance of pools. Secures and schedules pool facilities. Maintains accurate records of pool chemical levels and facility maintenance. Supervises aquatic program activities to meet YMCA objectives. Ensure program quality and monitor staff performance and member service. Assist management team with monitoring daily pool operations to adhere to state to all state, local, and YMCA health and safety regulations. Develop relationships with members and obtain regular feedback on programs. Supervise pool area and help ensure lifeguard staff are monitoring patrons and portraying professional behavior at all times. Ability to fill in as lifeguard, water safety instructor, and aquatics instructor. Conducts lifeguarding, swim instruction, First Aid and CPR trainings. Creates and schedules swim classes, water fitness classes, and pool schedules. Manages and teaches private swim lessons. Assists in the marketing and distribution of program information. Develops and monitors program budget to meet fiscal objectives. Assists in YMCA fund raising activities and special events. Models' relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in a timely manner. Compiles program statistics. Monitors and evaluates the effectiveness of and participation in program. Performs other duties as assigned. Works with the branch leadership team and support all YMCA events Collaborates with all YMCA of Metro North aquatics leadership including the Association Aquatics Director.

YMCA COMPETENCIES

(Team Leader):

Mission Advancement :

Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration :

Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness :

Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth :

Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS

Bachelor's degree in related field or equivalent. One to two years related experience preferred; for example, as an aquatics coordinator or supervisor. Minimum age of 21 Typical requirements within 30 days of hire include: completion of: Child Abuse Prevention for Supervisory Staff; Working with Program Volunteers; CPR; First Aid; AED; Bloodborne Pathogens. Lifeguard Certified Certified Pool Operator Certification within 120 days of employment. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

WORK ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities.