2026 - 2027

Season Locations:

Holiday Ice Rink Downtown LA Duration:

November 18, 2026 - January 3, 2027 (Seasonal)

Compensation:

$28.00 per hour (Hourly, up to 40 hours per week) Job Summary As the seasonal Assistant Rink Manager , you will serve as a vital operational leader, partnering directly with the Rink General Manager to drive the day-to-day success and vibrant guest experience of our outdoor ice-skating rinks. This dynamic role offers the unique opportunity to manage on-site staff, oversee facility safety, and maintain the pristine aesthetic standards of the venue. As a visible leadership figure, you will inspire peak employee performance and uphold the elite professional standards, integrity, and community-focused values of Willy Bietak Productions (WBP).

Essential Duties & Responsibilities Operational Execution:

Partner closely with the General Manager to oversee daily rink logistics, efficiently managing workflows during both peak holiday rushes and standard operations.

Venue & Asset Care:

Maintain the highest standards of facility presentation, cleanliness, and operational readiness.

Staff Workflow & Delegation:

Actively direct the daily workflow of on-site team members, delegating tasks effectively to optimize productivity.

Safety & Compliance:

Enforce rigorous safety guidelines on the floor to protect both staff and guests. Help maintain strict compliance with Federal, State, and California local employment laws.

Guest Experience Leadership:

Cultivate a welcoming, high-energy environment. Resolve guest inquiries and customer service challenges with professionalism and a positive attitude.

Schedule Flexibility:

Maintain open availability to work varied, flexible hours—including days, evenings, weekends, and holidays across the festive season. Supervisory Responsibilities Directly lead, motivate, and guide seasonal staff to consistently deliver a world-class guest experience. Monitor daily employee timekeeping accuracy and shift compliance on the floor. Provide real-time coaching to staff, escalating performance or disciplinary issues to the General Manager when formal corrective action is required. Required Knowledge, Skills & Abilities Polished verbal communication and interpersonal skills. Strong time management, problem-solving, and decisive delegation strategies. Ability to maintain professional poise, high integrity, and absolute emotional composure in a fast-paced public setting.

Education & Experience Requirements Required:

Prior experience directly managing, supervising, or leading employees.

Required:

1-2 years of college coursework completed, OR an equivalent blend of supervisory experience in high-volume customer service or recreational facility environments.

Physical Requirements & Work Environment Physical Demands:

Regularly required to sit, stand, walk, bend, or crouch outdoors. Frequently lift and carry physical operational assets up to 20 lbs.

Environment:

Primarily an outdoor work environment. Temperature conditions vary with weather shifts but feature limited direct continuous exposure to extreme elements. The environmental noise level is vibrant and moderate. Position Notes & Legal Disclaimers The Assistant Manager is an hourly position expected to work a maximum of 40 hours per week. This position is subject to a satisfactory background screening verification. Willy Bietak Productions is an equal opportunity employer. All info contained herein reflects general parameters necessary to describe principal job functions and should not be interpreted as an all-inclusive list of work requirements.

Job Type:

Full-time Pay:

$28.00 - $31.00 per hour

Experience:

Assistant manager: 1 year (Required)

Work Location:

In person