Aquatics Lead- Marin Y YMCA of Greater San Francisco San Francisco, CA Job Details Full-time $27 - $32 an hour 4 hours ago Qualifications CPR Certification Customer communication Staff supervision Microsoft Excel Google Drive Microsoft Outlook Lifeguard Training Management Team leadership High school diploma or GED Swimming First Aid Certification Water safety instruction Lifeguard Certification Swimming rescues AED Certification Drowning response First aid and CPR Full Job Description Careers by Empowering Futures, Building Communities Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues. Our Organizational Culture At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. We embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals. Qualifications High school diploma or equivalent. 1+ year of experience as a swim instructor and/or lifeguard. 1+ year of experience supervising and leading teams. Availability to work mornings, afternoons, evenings, and weekends. Basic proficiency with computer applications, including Microsoft Outlook, Word, Excel, and Google Drive. Current certifications in CPR/AED, First Aid, Oxygen Administration, American Red Cross Lifeguard, American Red Cross Lifeguard Trainer, YMCA Swim Lesson Instructor, and YMCA Swim Lesson Instructor Trainer Preferred Qualifications 2+ years of experience supervising and leading teams. Strong background in aquatics and leadership. Bilingual in Spanish, Cantonese, Mandarin, or other languages. Careers by Empowering Futures, Building Communities Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues. Our Organizational Culture At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. We embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals. Position Summary Under the supervision of the Aquatics Director, the Aquatics Lead is responsible for ensuring safety, delivering high-quality programming, supporting member retention, and enhancing customer satisfaction. The Aquatics Lead is responsible for maintaining an organized, clean, and safe pool environment, including the aquatics staff office, storage areas, and pool deck. Key responsibilities include supervising and mentoring lifeguards and swim lesson instructors, assist with staff trainings, and maintaining safe operations in alignment with established policies and standards. Additional duties include co facilitating in-service training meetings for swim instructors and lifeguards and serving as the on-deck lead for swim lessons as needed. This role requires flexibility to teach swimming lessons and perform lifeguard duties as needed. The Aquatics Lead must be available for regular, scheduled shifts and present during group lesson programming to support the Aquatics Program Coordinator. Job Responsibilities Staff Recruitment and Management Assist with interviews and onboarding new hires with the Aquatics Director and Aquatic Coordinators Supports in the tracking and overseeing staff certifications, arranging additional training when needed Proactively resolving scheduling conflicts and providing direct coverage as necessary, keeps supervisor informed of scheduling needs. Staff Performance and Development Providing regular feedback and coaching to staff, addressing areas for improvement Review staff performance and implementing strategies to motivate and guide teams, advise coordinators of performance gaps that need addressing. Co-Conducting in-service training sessions and providing in-water demonstrations Leading annual training courses, including Lifeguard and/or Swim Instructor courses Educating staff on Aquatics Safety Policies and Procedures Program Management Ensuring smooth facility operations and program continuity, even in the absence of directors and coordinators Provide deck support during swim lessons Informs supervisors of any swim lessons adjustments that are needed Customer Service and Member Engagement Managing communication with families and participants to ensure satisfaction Delivering excellent customer service by addressing concerns and providing feedback to supervisors Promoting aquatics programs to encourage participation and growth Fostering relationships with members to create a welcoming and engaging environment Safety and Quality Assurance Collaborating with leadership to maintain high safety standards, conduct audits, and achieve financial goals Enforcing Aquatics Safety Policies and Procedures in collaboration with safety and program coordinator Ensures the safety of all members and participants Follows YMCA swim lesson guidelines in alignment with national YUSA policies and inhouse practices. Leadership and Operational Oversight Ensuring smooth facility operations, including handling situations when Aquatics Directors and coordinators are unavailable Assists Aquatic Supervisors with administrative work such as Lifeguard Quick Check, Group Lesson Observations, and other compliance items Operational Flexibility and Coverage Providing coverage for lifeguarding or swim instructing as needed Must be able to work a flexible schedule, including mornings, evenings, and weekends, based on program and facility needs. Commits to a minimum of 10 hours of administrative responsibilities as determined by the Aquatic Leadership Commits to 30 hours direct service (10 hours of swim lessons and 20 hours of lifeguard) Qualifications High school diploma or equivalent. 1+ year of experience as a swim instructor and/or lifeguard. 1+ year of experience supervising and leading teams. Availability to work mornings, afternoons, evenings, and weekends. Basic proficiency with computer applications, including Microsoft Outlook, Word, Excel, and Google Drive. Current certifications in CPR/AED, First Aid, Oxygen Administration, American Red Cross Lifeguard, American Red Cross Lifeguard Trainer, YMCA Swim Lesson Instructor, and YMCA Swim Lesson Instructor Trainer Preferred Qualifications 2+ years of experience supervising and leading teams. Strong background in aquatics and leadership. Bilingual in Spanish, Cantonese, Mandarin, or other languages. Work Environment & Physical Demands The Aquatics Lead works primarily indoors within the pool area, with occasional outdoor responsibilities depending on program needs. The role involves spending considerable time near or in the water and may require exposure to varying temperatures and humidity levels associated with aquatic environments. The Aquatics Lead is expected to manage administrative tasks such as scheduling shifts, maintaining accurate program records, and coordinating staffing needs, all while maintaining excellent customer service in a fast-paced setting. Flexibility is required, as the schedule may include evenings, weekends, and occasional outdoor activities. The physical demands of this role include standing, walking, and moving around the pool area and office for extended periods, lift up to 50 lbs., assisting with setting up or moving equipment, and demonstrating swimming techniques. The Aquatics Lead must be able to recognize, assess, and respond effectively to emergencies in and around the water in accordance with YMCA safety standards and certification requirements. Additionally, the Aquatics Lead must maintain focus in a fast-paced environment while providing excellent customer service. Disclaimers Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check. All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties. This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed. Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. Salary Description The Aquatics Lead position offers a compensation range of $27.00 - $32.00 per hour. This rate is based on salary benchmarking for similar roles and is aligned with grant funding approvals, budget guidelines and requirements for the position.