Event Manager II - Anaheim Convention Center

JOB The City of Anaheim is seeking an experienced professional to work as an Event Manager II at the Anaheim Convention Center, an operation within the Convention, Sports & Entertainment department in the city. This role is responsible to coordinate and plan for a variety of local, national, and international events. The Event Manager is the Convention Center's primary liaison of the event to ensure that all guests experience an unparalleled service in a world class venue. The Event Manager II must be able to multitask in a fast-paced environment, work independently, and provide excellent customer service. Qualified candidates will possess a minimum of two (2) years of experience in coordinating and managing events in a large scale multi-purpose facility, with experience working with convention, trade shows, exhibits, consumer shows, athletic events, concerts and corporate meetings. Must have college level course work in hospitality, business administration, communications, public relations, or a related field. This is a salaried, exempt (not hourly) managerial position requiring at times to work evenings, holidays and/or weekends. The Anaheim Convention Center (ACC) is the largest convention center on the West Coast, having hosted such large, well-attended events as the NAMM Show, Disney's D23 Expo and Natural Products Expo West. Originally opened in 1967, the ACC currently spans 53 acres and the offers 1.8 million square feet of function space and many dynamic features.

DISTINGUISHING CHARACTERISTICS

This is the full journey level class within the Event Manager series. Employees within this class are distinguished from the Event Manager I by the performance of the full range of duties as assigned including coordinating and planning the largest and most complex events. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class series are flexibly staffed and are generally filled by advancement from the "I" level, or when filled from the outside, require prior work experience. Advancement to the "II" level is based on management judgment and/or certification or testing that validates the performance of the full range of job duties.

EXAMPLE OF DUTIES

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices. Coordinate a variety of Convention Center events including planning, implementing, overseeing, managing and maintaining all aspects of each event prior to, during and after each event; act as liaison between the facility and tenants; conduct facility site inspections; provide information to tenants and appropriate contractors regarding the needs of each event. Enter event information into event software system and generate internal event related documents such as, event manifests, room diagrams, and work orders for dissemination to all facility departments and contractors. Provide on-site direction for all event related activities and support services during assigned event; ensure successful execution of Anaheim Convention Center policies and procedures; make necessary adjustments and remain accessible at all times during the length of the assigned event. Prepare Convention Center for tenant use; coordinate with other divisions within the Convention Center to ensure proper scheduling of personnel in order to meet the needs of the client and ensure efficient operation of Convention Center events; ensure that all necessary services and preparations are complete and scheduled for all facility divisions including facility services, parking, security, crowd control, facility maintenance, and box office. Conduct facility site visits, planning meetings, and/or pre-convention meetings for facility staff, clients and vendors; work closely with the Anaheim Orange County Visitors and Convention Bureau sales personnel including attending off site after hours client meetings/dinners with actual and potential clients. Maintain and facilitate communication between tenants, contractors, and employees; monitor the quality of services provided and recommend changes as necessary. Generate event estimates and final costs to the client for equipment, personnel, and other services; review, adjust, and approve final billings following the completion of assigned events; monitor accounts receivable. Plan and review the calendar of events for future use; maintain a proactive list of needs for events, crowd control staffing, contractors and vendors. Maintain a variety of event records and reports; interpret contracts and prepare event related documents such as introduction letters, early move-in requests, post event reports, pre-convention meeting packets, and other correspondence as needed. Perform special projects as assigned. Attend and participate in weekly staff meetings and professional group meetings. Respond to citizen inquiries and resolve difficult and sensitive complaints. Perform related duties as required.

SUPPLEMENTAL INFORMATION

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IMPORTANT APPLICATION INFORMATION AND INSTRUCTION

•Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, July 13, 2026 at 5:00PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process will consist of a minimum of skills examination and oral interview. The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City. Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization. Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method. Equal Opportunity Employer