Membership Experience Coordinator - Hotel del Coronado, A Curio Collection by Hilton
Hilton
Coronado, CA (In Person)
Full-Time
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Job Description
Pinterest Classification:
Full-Time Shift:
Various- must be available to weekdays, weekends, and holidays.
Pay Rate:
The pay rate for this role is $24 and is based on applicable and specialized experience and location. What Will I Be Doing? As our Membership Experience Coordinator, you'll be the heartbeat of member engagement—helping to bring events to life, support day-to-day operations, and ensure every member interaction reflects the Del's iconic standard of service. The goal of the membership department is to develop, organize, and implement initiatives that will optimally maximize and/or increase ID's, dues income, cash flow, and create a positive membership experience. Reports to Director of Membership Experience.Key Responsibilities:
- Assist in planning, executing, and staffing exclusive member events and experiences
- Maintain accurate member records and RSVP lists
- Provide exceptional in-person service during events and activations
- Collaborate across departments (Concierge, F&B, Front Office, Spa, etc.) to elevate the member experience
- Support internal communications and member newsletters
- Manage inventory and event supplies, coordinating logistics as needed
- Field member inquiries and feedback with grace and professionalism
Who You Are:
- Energetic, outgoing, and genuinely passionate about hospitality and people
- Excellent communicator—both written and verbal
- Detail-oriented with strong organizational and multitasking skills
- Tech-savvy (familiar with Microsoft Office Suite; experience with CRM/event software is a plus)
- Comfortable in a fast-paced, guest-facing environment
- Flexible schedule, including evenings, weekends, and holidays as needed What are we looking for?
Values:
Hospitality- We're passionate about delivering exceptional guest experiences. Integrity
- We do the right thing, all the time. Leadership
- We're leaders in our industry and in our communities. Teamwork
- We're team players in everything we do. Ownership
- We're the owners of our actions and decisions. Now
- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?
- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage
- for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents
Debt-Free Education:
Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications- 401K plan and company match to help save for your retirement
Hilton Shares:
Our employee stock purchase program (ESPP)- you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs
- Available benefits may vary depending upon property-specific terms and conditions of employment.
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