Office & Event Manager

Position Summary The Office & Events Manager plays a vital role in the daily operations and growth of The Unforgettables Foundation. This position works closely with the President & CEO to ensure smooth operations, meaningful community engagement, and successful fundraising events. This is a dynamic role ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys wearing multiple hats—from operations and administration to event planning and digital engagement. Essential Functions of the Position Continuity of Operations Serve as a primary point of contact for the organization, ensuring smooth and consistent daily operations Maintain organized systems and processes that support efficiency and accountability Operational Management Oversee and assist with operational tasks that complement and extend the CEO's responsibilities Provide supervisory support when needed and ensure follow-through on key initiatives Event Planning & Execution Lead the planning and execution of fundraising and community events from concept to completion Coordinate logistics, vendors, volunteers, timelines, and on-site execution to ensure high-quality experiences Support event growth by identifying opportunities to enhance participation and revenue Customer Service Excellence Serve as a warm, professional, and compassionate point of contact for families, donors, partners, and community members Build and maintain strong relationships that foster trust and long-term support Collaboration & Communication Work closely with the CEO, Board of Directors, and committees to achieve organizational goals Communicate clearly and professionally with stakeholders, ensuring alignment and follow-through Administrative & Financial Support Provide administrative support to the CEO and Board of Directors Manage accounts receivable, accounts payable, and assist with payroll processing Support case management documentation and maintain organized records, including donor databases Assist with Board meeting logistics, reporting, and grant submissions as needed Provide occasional administrative support to affiliated or partner chapters Technology & Social Media Manage and update the organization's website, event pages, and online registrations Create, schedule, and monitor social media content to promote events, share impact stories, and increase engagement Design basic marketing materials using Canva or similar tools while maintaining brand consistency Utilize donor CRM systems (e.g., Bloomerang) to track engagement and support fundraising efforts Support digital fundraising tools such as text-to-give, QR codes, and online campaigns (Qgiv or similar) Monitor analytics and provide insights to improve outreach and engagement Troubleshoot basic technology needs and support staff and volunteers with systems Work Style & Expectations This role operates in a dynamic environment with natural cycles—periods of steady workflow and periods of high-energy, fast-paced activity surrounding events and campaigns The ideal candidate is a self-starter who uses slower periods productively to plan ahead, organize systems, and prepare for upcoming busy seasons Ability to anticipate needs, think proactively, and pivot quickly during peak times is essential Ability to manage multiple priorities with strong attention to detail and a positive, solutions-oriented attitude is essential. Must be comfortable working independently and staying self-directed, as this role often operates solo. Qualifications Experience in nonprofit operations, event planning, or related field preferred Strong organizational and time management skills with the ability to prioritize effectively Excellent written and verbal communication skills Ability to work collaboratively in a team environment and adapt to changing priorities Detail-oriented with a proactive, problem-solving mindset Proficiency in QuickBooks Online, Microsoft Office, Google Workspace, and donor databases Experience with social media management and digital marketing tools preferred Why Join Us At The Unforgettables Foundation, your work will directly impact families during one of the most difficult times in their lives. You will be part of a passionate team committed to compassion, dignity, and community. This is more than a job—it's an opportunity to make a meaningful difference.

Job Type:

Part-time Pay:

$25.00 - $28.00 per hour Expected hours: 25.0 - 30.0 per week

Experience:

Social media marketing: 1 year (Preferred)

Quickbooks Online:

1 year (Preferred) Events management: 1 year (Preferred) Office management: 1 year (Preferred) Ability to

Commute:

Redlands, CA 92374 (Required)

Work Location:

In person