Events Coordinator Kentucky Derby Museum - 3.5 Louisville, KY Job Details Full-time 16 hours ago Qualifications Customer communication In-person customer service Driver's License Bachelor's degree Productivity software

Full Job Description Description:

Kentucky Derby Museum is a 501(c)(3) non-profit charitable organization that sits on the front steps of historic Churchill Downs Racetrack. It is one of the premiere attractions in the Louisville region, celebrating the tradition, history, hospitality and pride of the world-renowned event that is the Kentucky Derby. The Museum welcomes over 230,000 visitors annually; a large percentage of those visitors come from outside of Kentucky, journeying from across the country and the world.

Position Purpose:

The primary purpose for the Events Coordinator is to assist the Event & Sales Departments with administrative tasks, database management, and coordination of evening and weekend events. This position will report to the Director of Special Events. This position has no direct supervisor responsibilities.

Essential Functions/Accountabilities:

Coordinates and executes event details including but not limited to: planning timelines, event layouts, vendor scheduling, staff/volunteer scheduling, load in/out details, etc. Use event management software Reserve Interactive (RI) as well as floor-planning software All Seated to manage event needs. Serve as the primary contact for select onsite events with clients and vendors. Create post-event reports for the department. Ability to coordinate sales calls and site tours. Work with the in-house catering, audio-visual and facilities department to manage the needs of clients. Assist in the set-up/break-down of events if necessary. Work in tandem with Director of Special Events and Events Manager on the development of museum hosted functions. Assist with specialty staffing such as tour guides, jockeys, buglers, group sales coordinators, etc. Other duties as assigned. While every effort has been made to make this description of the essential functions as complete as possible, it in no way states or implies that this is an exhaustive listing of the only duties you will be required to perform. The omission of specific statements of functions or responsibilities does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

Expected Behaviors:

As a Kentucky Derby Museum employee, upholds our mission statement; whenever possible, engage, educate, and excite everyone about the extraordinary experience of the Kentucky Derby. Provides excellent customer service by making a connection with customers and team members, asking questions and listening to their needs, based on their feedback. Has reliable attendance to work a flexible schedule to oversee execution of evening and weekend events.

Requirements:

Minimum Qualifications:

Bachelor's degree from an accredited university required. Experience working in customer service. Prior experience working with events preferred, but not required. Excellent verbal and written communications skills. Excellent time management skills in order to meet deadlines. Ability to focus, with a keen attention to detail. Able to work quickly, efficiently and independently. Strong organizational and project management skills. Knowledge of Microsoft Office. Must be able to sufficiently pass a criminal background check. Must have a valid driver's license. Able to work independently and make impromptu decisions with minimum supervision. Ability to work evenings and weekends.

Work Schedule:

Approximately 40 hours per week, hours may vary (open all days of the week). All team members are required to work additional hours during Derby season. This includes but is not limited to working shifts on Thurby, Oaks, Derby, and the Sunday of Derby weekend. All team members are also required to work the week of the National FFA conference and Breeder's Cup (when held in Louisville).

Working Conditions:

While performing the duties of this position, the employee is regularly required to stand for long periods of time, walk, and climb stairs. This individual will be required to lift packages up to 25lbs. The employee is required to have non-standard workday hours. All indoor spaces are air-conditioned, although some job duties may take place outside, or in another non-climate-controlled space. While performing the duties of this job, the employee is regularly exposed to a crowded work area. To perform this job successfully, an individual must be able to navigate a crowded area and handle a challenging workload. The Kentucky Derby Museum is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, disability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law.