Venue Coordinator Unity Village - 3.7 Unity Village, MO Job Details Full-time 11 hours ago Qualifications Customer communication Staff supervision Computer literacy Employee relationship building Managing catering events High school diploma or GED Cash register operations Team management Venue customer assistance Business operations Managing food service teams Event customer service Customer service problem-solving

Full Job Description Position Summary:

Under the direction and in conjunction with the Events Operation Director, the Venue Coordinator plans, directs, and oversees all aspects of banquet/events including set-up, and cleanup. Venue Coordinator should oversee banquet events and ensure all standards and departmental policies are followed while focusing on quality and customer service. The Venue Coordinator is responsible for assigning projects and tasks of the banquet to temporary staff.

Essential Job Functions:

Arrange placement of temporary staff, managing projects of contract service staff to maintain a high level of customer service for all events. Schedule contract service staff in the preparation for execution of events. Interfaces with catering companies to ensure proper set-up, clean up and access to UWH equipment during and after events. Maintains and completes inventory and order of catering equipment and smallware, and other supplies for all events. Orders and maintain banquet equipment, linen/decor, and supply inventory. Place orders for requested event items. Maintains and completes the ordering of alcoholic and non-alcoholic beverage supplies and ensures proper storage and inventory. Maintain records, reports, opening and closing reports. Operate cash register and credit card machine. Balance cash drawers. Operate computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective. Assist with the development of operation plans and procedures manuals. Ability to independently prioritize tasks and duties to achieve the departmental goals as specified in our mission statement. Adhere to all company and departmental policies and procedures per the guidebook including all safety requirements including all safety guidelines. Utilize electronic time management system to input time, attendance and paid off request. Regular Attendance. Able to work a flexible schedule, including weekends, to meet the demands of a 7-day operation.

Non-Essential Job Functions:

Demonstrates the ability to positively influence other departments by proactively building relationships with events team as well as secure, special services, food services, communications etc. Serve as back up to assigned events and retreats, and support team in executing events.

Education:

High School Diploma Experience :

Minimum 2 years catering/hospitality operations management experience. Demonstrated experience leading a banquet. Minimum 3 years of experience in food and beverage, banquet and/or organizing special event industry. Cashier and cash handling experience. Exceptional customer service and interpersonal communication skills to serve a variety of guests, employees, and visitors. Professional demeanor and appearance as outlined in the department procedures. Effective time management skills to meet strict deadlines of simultaneous events. Former experience problem-solving under pressure situations to effectively respond to customer needs. Former experience operating with a flexible work schedule including evenings and weekends.

Computer Skills:

Intermediate end user of MS Word, Excel, Teams, and MS Outlook. Previous experience with Gather (now Tripleseat) preferred.

Work Environment & Physical Requirements Activity Frequency Inside Work C Outside Work O Sitting At Workstation N/A Use of Hands/Fingers C Lifting:

Up to 50 lbs Individually & 100 lbs Max Jointly O Reach/Overhead Forward F Operate Computer O Cleaning/Housekeeping Duties F Exposure to

Cleaning Chemicals/Hazards N/A Excessive Noise N/A Traveling N/A Talk/Communicate C Standing/Walking F Stoop/Kneel/Crouch/Crawl O Operating Company Vehicle O Taste/Smell N/A Read/See C Operate Company Equipment:

Telephone, Fax, Copier, Scanner, Printer F Exposure to Temperatures O Personal Protective Equipment N/A N/A Not Applicable Activity - Not applicable to this occupation O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day) F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day) C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)

Additional Information Work Environment:

Various Indoor/Outdoor Acknowledgment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.