(Seasonal) Winter Lights Building Coordinator The North Carolina Arboretum - 4.2 Asheville, NC Job Details Temporary | Part-time $17 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Visitor query response Customer communication Cash amount verification Processing cash transactions Answering guest questions High school diploma or GED Attention to detail Ability to follow instructions Project task coordination Performing background checks Productivity software Technical Proficiency Balancing end-of-day transactions Time management Full Job Description Winter Lights Building Coordinator Winter Lights, our largest fundraiser, transforms our gardens into a dazzling display of lights November 12th (Preview night) through January 3rd, creating an enchanting experience for all who visit. As part of our seasonal team, you'll help bring this wonder to life, ensuring that our guests enjoy a cozy, memorable evening surrounded by beauty. If you're looking to spread holiday cheer and be part of something special, we'd love to have you on board! We are currently seeking Winter Lights Building Coordinators . This role will begin at 4:30 p.m. and end by 11:00 p.m. The pay is $17.00 per hour. In this role, you'll serve as the primary contact/resource for other staff and guests at the event. This role will focus on building management. Duties will include answering guest and staff questions, providing excellent customer service through various forms of communication, and monitoring radio activity during the event. The Building Coordinator ensures that guests in the building are safe and following Arboretum event regulations. This position will help monitor the Wishing Tree station, replenishing supplies when needed. The Building Coordinator regularly checks in with the Producer and is expected to interact with guests most of the shift. These interactions can occur by standing to greet guests entering the building and making periodic strolls through the building to ensure a positive and safe guest experience. This position is responsible for helping to prepare the building for guests. This role is also responsible for making certain that all guests have exited the building at the close of the event, radioing the shuttle to pick up staff and volunteers when their shifts are complete, and locking up the building and turning off all lights. Building Coordinators are expected to work evenings and weekends. Holiday availability is

REQUIRED

of all positions. Still not sure? Join us at The North Carolina Arboretum (100 Frederick Law Olmsted Way, Asheville, NC 28806) for a hiring fair on Tuesday, October 6, from 5:00 to 7:00 p.m. and learn more about us and our seasonal openings. Primary Purpose of the Organizational Unit Winter Lights is the primary fundraiser for The North Carolina Arboretum. Featuring over a million lights, guests will walk through the gardens to experience the show. Winter Lights runs every evening from November 15th through January 4th. Minimum Education, Experience, and Skills Applicants must be at least 18 years of age and have some experience in customer service and cash handling (including nightly reconciliation). A high school diploma or equivalent is required and background checks are conducted on all new employees.

Competencies Customer Service:

This position will require strong customer service skills including a solid knowledge of event procedures, attentiveness to customer feedback and the ability to use positive language.

Communication:

Must have excellent and courteous written and verbal communication skills for interaction with both internal and external publics. Must have the ability to screen and direct clients and visitors to the appropriate source, inform the public about services, processes, procedures and guidelines. This position will need to follow both written and oral instructions.

Work Management:

Ability to coordinate tasks and establish priorities in response to work flow, be detail-oriented and have a high level of organization. Must be able to manage multiple projects with accuracy and exhibit stellar time management skills.

Technology:

Proficient use of computers including Microsoft Office and Google Suite, as well a s the ability to navigate and learn new programs quickly.

Job Types:

Part-time, Temporary Pay:

$17.00 per hour

Benefits:

Employee discount Flexible schedule Ability to

Relocate:

Asheville, NC 28806: Relocate before starting work (Required)

Work Location:

In person