The Catering Event Manager is responsible for the on-site execution of full-service catering events, ensuring exceptional guest experience, adherence to event details, and effective leadership of event staff. This role serves as the primary point of contact for clients during events and is empowered to make real-time decisions to ensure success. Serve as on-site lead for assigned events, representing the company professionally at all times Review and execute all event details per Banquet Event Orders (BEOs), timelines, and floor plans Coordinate event setup, service flow, and breakdown for event execution accuracy Supervise and lead service staff, bartenders, and support team members, encouraging them to perform job duties with the highest degree of professionalism Communicate with culinary, sales, and logistics teams before and after events Manage client expectations and handle requests or concerns on-site to the client's satisfaction Resolve issues calmly and efficiently during live service Ensure compliance with food safety, alcohol service, and company standards Oversee rental inventory, equipment, and return procedures Complete post-event reports, feedback, and incident documentation as required prior to the end of each shift Must have and maintain a 5-year clean driving record as well as an active driver's license Must be able to drive fleet vehicles
Requirements:
WORK EXPERIENCE
4+ years of hospitality, catering, or event management experience
SKILLS:
Ability to manage multiple priorities and have strong leadership, communication, and problem-solving skills
EDUCATION
High school diploma or equivalent required
CERTIFICATE/LICENSE
Must have reliable transportation and maintain a valid driver's license
LANGUAGE
Complete written and oral knowledge of the English language is required
RESPONSIBILITY
Must have a professional appearance and demeanor with the highest level of professional interactions and communication at all times
AVAILABILITY
Must have flexible availability including weekdays, evenings, weekends, and holidays
TRAINING
Must attend any training required through C&J Catering
PERFORMANCE STANDARDS
Must be willing to adjust to last minute changes, engage and assist fellow employees where needed
PHYSICAL REQUIREMENTS
Must be able to stand/walk for extended periods of time and be able to work in indoor and outdoor conditions
WORKING CONDITIONS/ENVIRONMENT
The industry is fast paced environment which as needed may require frequent walking, standing, long hours, the ability to work in high volume environments and lift up to 50 pounds