Sales & Events Manager

Sales & Events Manager For its 150 year history, the Stagecoach Inn has welcomed Texas travelers with a penchant for small towns, state history and hometown watering holes. The Stagecoach Inn and Restaurant are an architectural time capsule. With 48 guest rooms, 5 indoor event spaces, and an expansive pool and outdoor pavilion, the hotel will continue to be a gathering place for people from near and far. The Sales & Events Manager ensures exceptional customer service and internal communication through a group or event's entire lifecycle, from generating or receiving a lead till the group or event has departed and receives its final bill. This includes duties such as client communication, planning every detail an event, creating food and beverage menus with the F&B team, lead generation & community involvement, being available for property tours, and coordinating details & expectations with team members.

Responsibilities Sales:

Coordinate site visits & property tours with potential clients Responsible for the entire sales process: prospecting (inside & outside), lead response, negotiating, contracting, and ensuring all contractual obligations are upheld by all parties Communicate expectations with the operations teams Schedule familiarization trips for meeting professionals Host Site Visits Responsible for achieving all sales goals Oversee the entire master calendar of events Responsible for scheduling & planning Stagecoach-hosted community events in conjunction with F&B colleagues

Events:

Filing system to keep track of: Invoices Receipts Finalized Contracts Final Proposals Deposit Slips Copy of Checks Client Payment Schedule Payment reminders sent to client to track and collect all scheduled deposits Payments Send deposit reminders/ invoices Responsible for holding payments until deposits are made in a timely manner Make deposits at the bank Follow up regarding receipt of payment with Director of Sales / Marketing Send client payment receipts

Schedule Tastings:

Share final menu selection with F&B leaders Staffing Schedule, confirm, and oversee contract labor for event staffing Monitor RSVP list for hosted events Vendors Establish relationships with potential vendors Create floor plans For client review For maintenance and staff working the event Final guest count from client & appropriate billing to support final numbers BEO creation and distribution to all departments within the hotel Final payment Send final payment invoice to client Deposit payment Send final payment receipt to client Menu research, curation, and development in conjunction with F&B leaders

Event Planning:

Check in rental inventory Checklist of items brought in by client Print out BEO for the staff working the event Help set up the event space / verify floor plan diligently Communicate with and meet the vendors at load in Work the floor (Front and Back of House) Tend to the client Tend to guests Provide clear and detailed event planning and execution documentation (BEOs, diagrams, etc.) for management, set up and service team Manages on-site events as needed Manage guest list and seating charts for the client Ensure the event is running smoothly and communication between all pertinent departments is cohesive Keep the staff committed to the timeline created for proper service Maintaining Food & Beverage integrity as served Proposes new ideas to improve event planning Perform other duties as directed and assigned Skills Excellent communication and interpersonal skills, including writing, proofread and speaking skills Ability to manage multiple projects Highly organized and detail oriented Ability to accomplish projects with little supervision Exceptional customer service ethic and high expectations for quality Verbal communication skills Public relations skills POS experience Tripleseat or the like - Event coordination software Organizational skills Problem-solving or conflict management skills Requirements Some restaurant experience and interest in or knowledge of beer, wine, and liquor Experience in a fast-paced, team oriented, fine dining restaurant is preferred Ability to professionally represent hotel and restaurant Must be able to work nights and weekends as required by the business Minimum of two years of hotel/restaurant/venue experience in a high-volume, fast paced environment. Event planning and coordination experience preferred High school graduate or GED. Some college or technical education preferred Other physical and / or special requirements Standing or walking for long periods of time Climbing stairs on a regular basis Using stepladders Frequent bending and lifting weight up to forty pounds Fast paced physical environment Crowded physical proximity and conditions when managing events

Benefits:

Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance Compensation Base salary of $50,000 Quarterly sales commission is paid out with the achievement of set goals Eligible for additional administrative fee on events Reporting Structure This position will report directly to the General Manager with a dotted line to Senior Sales & Events Manager at Alexa MGMT