Full job description

Job Overview:

Our Retailers are brand ambassadors who genuinely love our food, love our brand and are customer obsessed! They pay attention to our guests, to their role, to detail and to our product quality. They are happy to see you and happier to serve you! Our Retailers bring a smile to your face because we believe the world needs more moments of joy.

KNOWLEDGE AND RESPONSIBILITIES

• Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence
• Check quality of all the products for displays and organize rotation of displays for all pastries and desserts
• Make beverages on the basis and demand during operating business hours and prepare coffee
• Always keep all areas of the store clean while operating during business hours  Refill and organize all pasties and beverages on display
• Work with a high sense of urgency, honesty, integrity, and as efficiently as possible.  Assisting guests with any inquiries and educating guests on menu items and any special promotions
• Operate POS system (Toast) and perform tasks such as cash handling and credit card processing with attention to accuracy
• Openness to learn about our quality products, specialty menu items, and coffee
• Pay attention to guests and greet guests by making eye contact, smiling and spreading joy!
• Understanding the guest is the center of it all
• Answering questions and assisting guests with order decisions and processes
• Knowing how to suggestively sell to enhance the guest experience and increasing sales

Qualifications:

• Strong customer service skills
• Proficiency in POS systems
• Experience in fast-paced food service environments
• Ability to handle cash transactions accurately
• Knowledge of food handling and sanitation practices
• Previous experience in a restaurant setting
• Sales experience and ability to upsell products
• Always happy to help!

Our retailers want our guests and their fellow team members to feel comfortable and welcome coming to us for assistance. Smiling, spreading joy and being positive with every interaction are nonnegotiable.

WHAT YOU NEED TO HAVE

• Minimum of 1-2 years of Retail, Customer Service and food handling experience.
• Minimum High School Diploma/GED or Some College.
• Positive and passionate attitude!  High sense of integrity and ownership.
• Basic math skills (add, subtract, multiply, divide).
• Able to lift up to 25 lbs.
• Time management, ability to prioritize and follow direction.
• Adherence to food safety guidelines.
• Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions.
• Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us.
• High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Flexible work schedule
• Benefits for full time employees; medical, dental, and vision
• Discounted meals during your shift
• Free Cake for your

Birthday Job Types:

Full-time, Part-time Pay:

$20.00

• $30.

00 per hour Expected hours: No more than 40 per week

Shift:

8 hour shift Day shift Evening shift Morning shift Night shift Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Irvine, CA 92620 14450 Culver Dr., Irvine

CA 92620

Work Location:

In person

Job Types:

Full-time, Part-time Pay:

$20.00

• $23.

00 per hour

Benefits:

401(k) Employee discount Flexible schedule Health insurance Paid training

Shift:

8 hour shift Day shift Evening shift Morning shift Night shift

Education:

High school or equivalent (Required)

Experience:

Basic math: 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Relocate:

Irvine, CA 92604: Relocate before starting work (Required)

Work Location:

In person