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Front of House Team Member
Career Insights for Fast Food / Counter Worker
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Scorecard
Based on Florida data
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What they do
A Fast Food or Counter Worker assists with preparing and serving food. Works as part of food service team in a hospital or other institution. or takes orders and serves food at a fast food restaurant.
$26,191 / year median in Florida
+18% projected growth
Job Description
Summary of Position Performs a variety of duties including greeting/serving Guests, operating POS system for order taking, receiving payments & maintaining cash drawers, beverage preparation, stocking supplies, running orders, serving Guests in dining room and maintaining cleanliness/sanitation standards for FOH and restrooms. Duties & Responsibilities Always adhere to Brand Standards for uniform appearance and personal grooming Maintain a safe, clean, and organized work area Be a team player by supporting and assisting fellow team members whenever possible Maintain cleanliness and sanitation standards Greet Guests, take food and beverage orders, expedite orders, and assist with dining room service Properly operate the POS system for all types of Guest orders Accurately charge Guests and collect payment for orders, including cash, credit, and debit transactions Answer the phone professionally, assist Guests with questions or information, and take phone orders Interact with Guests in a friendly and efficient manner Restock the drink station and expo area, maintain restroom cleanliness, empty trash cans, and help keep dining room and other Guest areas clean Maintain proper product temperatures according to standards Maintain portion control for products per standards Clean assigned equipment thoroughly and in a timely manner Keep floors in work and service areas clean and free of debris Complete daily tasks thoroughly and on time in accordance with standards