Front of House Team Member Mensho-Hawaii Kapolei, HI Job Details Part-time | Full-time $16.00 - $17.50 an hour 4 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Vision insurance Flexible schedule Paid sick time Qualifications Table cleanliness maintenance Teamwork Greeting customers Cleaning messes in dining areas Venue guest services Full Job Description MENSHO - Front of House Team Expectations & Responsibilities Purpose The Front of House Team creates the first and last impression for every guest. Hospitality, professionalism, teamwork, and urgency are essential to delivering the MENSHO experience. Attendance & Punctuality Arrive on time and in complete uniform. Be floor-ready at your scheduled start time. Notify management immediately if unable to work. Maintain dependable attendance. Hospitality Every guest should feel welcomed.

Employees are expected to:

Smile and maintain positive body language. Be attentive without being intrusive. Thank every guest sincerely. Create memorable dining experiences. Hospitality is just as important as the food.

Service Standards Employees should:

Know the menu thoroughly. Accurately explain dishes. Answer questions confidently. Enter orders correctly. Deliver food promptly. Check back with guests appropriately. Maintain awareness of every table. Teamwork Help teammates without being asked. Pre-bus and maintain clean dining areas. Communicate respectfully. Support host, expo, and servers. Work as team. Cleanliness Dining room cleanliness. Restrooms. Beverage stations. Service stations. Opening and closing checklists. If you walk past it, own it .

Professionalism Employees must:

Limit unnecessary conversations. Maintain a professional appearance. Treat every guest and coworker respectfully. Accept coaching positively. Accuracy & Efficiency Ensure orders are accurate. Verify table numbers. Deliver the correct food. Communicate modifications clearly. Maintain urgency without rushing guests. Raising Our Standards Every FOH employee should: Look for opportunities to exceed expectations. Take pride in hospitality. Continue learning the menu. Support teammates. Help create an exceptional guest experience.

Pay:

$16.00 - $17.50 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid sick time Paid training Vision insurance

Work Location:

In person