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Odd Bird Farm Bakery
Customer Service Associate/Food Prep - Part Time
Entry-Level JobVerifiedNo experience needed
Career Insights for Fast Food / Counter Worker
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Scorecard
Based on Massachusetts data
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What they do
A Fast Food or Counter Worker assists with preparing and serving food. Works as part of food service team in a hospital or other institution. or takes orders and serves food at a fast food restaurant.
$32,991 / year median in Massachusetts
+15% projected growth
Job Description
Job Overview We are seeking a dedicated and enthusiastic Customer Service Associate to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with inquiries and promote our products and services. Your ability to communicate effectively and maintain a positive attitude will be essential in creating a welcoming environment for our customers. Duties Provide outstanding customer service by addressing inquiries and making informed suggestions. Operate the Point of Sale (POS) system efficiently for transactions. Assist in packaging, merchandising and stocking products on the sales floor. Maintain accurate cash handling procedures while processing transactions. Exhibit strong phone etiquette when handling customer calls or inquiries. Assemble breakfast and lunch sandwiches, brew coffee Assist with basic cleaning and dishes. Skills Strong communication skills with the ability to engage effectively with diverse customers. Familiarity with cashiering processes and cash handling procedures. Basic math skills for accurate transaction processing and inventory management. Experience in retail sales, including upselling techniques and product knowledge. Basic kitchen skills a plus Ability to multi-task and work efficiently