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EK
Eastport Kitchen
Front of House Team Member
Entry-Level JobVerifiedNo experience needed
Career Insights for Fast Food / Counter Worker
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Scorecard
Based on Maryland data
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What they do
A Fast Food or Counter Worker assists with preparing and serving food. Works as part of food service team in a hospital or other institution. or takes orders and serves food at a fast food restaurant.
$30,289 / year median in Maryland
+5% projected growth
Job Description
Overview If you're looking to join a restaurant team where friendly people and great food are paramount, look no further! We're looking for a dedicated Front of House Team Member to deliver exceptional customer experiences by providing friendly service, managing food orders efficiently, and maintaining a clean, organized workspace. Your enthusiasm and dedication will help create a lively atmosphere where guests feel valued and satisfied. This position offers an exciting opportunity to develop your skills in the food industry while contributing to a positive team environment. Responsibilities Greet customers warmly and assist them with menu selections, ensuring a positive first impression. Take customer orders accurately in person and over the phone using POS system processing cash and card transactions smoothly. Take care of customers with a friendly attitude and efficiency from taking their order to clearing their plates and resetting their table. Learn the menu! Upsell menu items to enhance customer experience and increase sales, demonstrating product knowledge effectively. Prepare and assemble food items following safety standards, including handling ingredients and operating kitchen equipment when necessary. Maintain a clean and sanitized workspace, including food prep areas, dining surfaces, and equipment, adhering to sanitation standards. Perform side work to ensure well maintained, clean and stocked workplace. Experience Previous experience in restaurants is highly desirable. Familiarity with POS systems is preferred. Proven ability in food handling, safety management, and sanitation practices. Strong time management skills to handle multiple tasks during busy periods effectively. Experience in retail sales transactions, upselling techniques, and cash register operations. Knowledge of basic math skills necessary for accurate order processing and cash handling. Demonstrated customer service skills with a friendly attitude that fosters guest satisfaction. We're excited to welcome motivated individuals eager to grow their career in the vibrant world of food service!