Ice Cream Scooper (Front of House Team Member)

Ice Cream Scooper (Front of House Team Member) Francy's Artisanal Ice Cream Bergenfield, NJ Job Details Part-time | Full-time $15.94 - $16.50 an hour 1 day ago Benefits Flexible schedule Qualifications Retail sales transactions Customer communication Teamwork No experience needed Hospitality industry experience Full Job Description Company Overview At Francy's Artisanal Ice Cream, we are dedicated to crafting high-quality, delicious ice cream using only the finest ingredients. We pride ourselves on our commitment to quality, creativity, and ultimate customer satisfaction. We don't just sell ice cream; we provide a joyful, unique experience for every ice cream lover who walks through our doors. Position Summary Are you energetic, friendly, and obsessed with great customer service? Francy's is looking for Ice Cream Scoopers to be the face of our shop! In this role, you will interact directly with our guests, scoop our premium artisanal flavors, and work alongside the General Manager and team to maintain a clean, welcoming, and high-energy environment.

Key Responsibilities The Perfect Guest Experience:

Welcome customers with a warm smile, answer questions about our artisanal flavor profiles, offer samples, and provide enthusiastic, top-tier service.

Artisanal Scooping:

Expertly scoop, weigh, and serve ice cream, and milkshakes in accordance with Francy's portion and presentation standards. Point of Sale (POS): Efficiently handle cash and card transactions using our register system with accuracy and care.

Shop Upkeep:

Keep the front of the store, seating areas, and service counters sparkling clean and tidy at all times. Follow all food safety and sanitation guidelines.

Stocking & Inventory:

Keep an eye on the display cases and toppings bar, ensuring sufficient stock is rotated and refilled for smooth daily operations.

Teamwork:

Collaborate closely with management and fellow team members to ensure the shop runs smoothly, especially during high-volume, fast-paced rushes.

Requirements & Qualifications Personality:

Naturally reliable, friendly, positive, and genuinely passionate about hospitality and service.

Speed & Stamina:

Enjoy challenges and able to thrive and stay calm in a fast-paced environment. (Must be able to stand for extended periods and perform repetitive scooping motions).

Autonomy:

Proactive and able to work efficiently with minimal supervision once trained.

Communication:

Excellent verbal and communication skills to connect with guests and team members.

Availability:

Flexible schedule, including weekends and evenings (our peak ice cream hours!).

Experience:

No prior experience required, but a background in customer service or the food and beverage industry is a major plus! How to Apply If you love making people smile and have a passion for delicious ice cream, we want to hear from you! Please send your resume and availability to

Pay:

$15.94 - $16.50 per hour

Benefits:

Flexible schedule

Work Location:

In person