As a Verizon Team Member, you will be the face of Verizon, engaging directly with customers to understand their internet and wireless needs while recommending personalized, reliable, and cost-effective solutions. Verizon's success is built on listening to customers and continuously improving its services, and this role plays a key part in delivering that commitment every day. In this position, you will receive comprehensive training designed to build your knowledge of Verizon's products, services, and customer support practices. As you develop your expertise, you will become a trusted resource for customers seeking guidance on their connectivity needs. From assisting new customers and conducting service evaluations to processing sales and building lasting relationships, the Verizon Team Member role offers the opportunity to make a meaningful impact while helping customers stay connected. Verizon Team Member Responsibilities Guide customers through every stage of the service experience, from initial consultation and product selection to installation and follow-up support. Meet with customers directly to provide expert recommendations and personalized assistance. Build and maintain customer accounts by identifying needs and recommending appropriate solutions. Participate in hands-on training alongside experienced team members to gain in-depth knowledge of Verizon's products, services, and systems. Address customer inquiries and resolve concerns with professionalism, accuracy, and care. Collaborate with other Verizon Team Members to achieve sales objectives, share best practices, and contribute to a positive, team-oriented environment. Verizon Team Member Qualifications Strong customer service mindset with a passion for helping others. Ability to quickly learn new technologies and systems while accurately maintaining customer information. Prior Verizon Team Member experience is a plus Excellent verbal and written communication skills. Strong problem-solving abilities and confidence when handling customer concerns. Knowledge of wireless, internet, or telecommunications services is a plus, but not required. Previous experience in sales, customer service, or a related field is preferred. By joining Verizon as a Verizon Team Member you will become part of a company that values innovation, professional advancement, and exceptional customer experiences. If you are motivated to build meaningful customer relationships and help individuals stay connected through industry-leading solutions, we encourage you to apply now to be our next Verizon Team Member.

Pay:

$48,000.00 - $60,000.00 per year

Work Location:

In person