Hospitality Team MemberLocation:

Monmouth County, New Jersey Position Type:

Full-Time or Part-Time Compensation:

$20.00-$25.00 per hour, based on experience Position Overview Leonardo Jewelers is seeking a polished, gracious, and service-driven Hospitality Team Member to deliver an exceptional guest experience from the moment clients enter our showroom. As the first impression of our brand, you will create an atmosphere of warmth, sophistication, and personalized attention while supporting our sales professionals in providing world-class service.

This is an excellent opportunity for someone with a background in luxury hospitality, fine dining, hotels, concierge services, or customer service who is passionate about creating memorable experiences in an elegant retail environment. Key Responsibilities Welcome every client with warmth, professionalism, and genuine hospitality. Create a refined and inviting atmosphere by offering refreshments and personalized attention. Ensure a seamless and welcoming client experience throughout each visit. Maintain the impeccable appearance of the showroom, hospitality areas, and client lounges throughout the day. Assist with luxury gift presentation, packaging, and special client requests. Support the sales team with operational tasks. Answer telephone inquiries professionally and direct calls appropriately. Assist during exclusive client events and designer trunk shows. Build rapport with returning clients by recognizing preferences and providing a personalized experience. Maintain the highest level of confidentiality, discretion, and professionalism. Qualifications High school diploma or equivalent. Experience in luxury hospitality, concierge services, hotels, restaurants, country clubs, spas, or luxury retail preferred. Exceptional communication and interpersonal skills. Naturally warm, polished, and detail-oriented. Ability to remain poised in a fast-paced, client-focused environment. Professional appearance and impeccable personal presentation. Strong organizational and multitasking skills. Availability to work Saturdays and occasional evenings for special events. What We Offer Competitive hourly wage of $20.00-$25.00 per hour, depending on experience. Paid training in luxury client service and hospitality. Employee jewelry purchase privileges. Opportunities for career advancement within a growing luxury brand. A collaborative and supportive team environment. The opportunity to work with exceptional jewelry, distinguished clientele, and the trusted reputation of Leonardo Jewelers. Our Commitment At Leonardo Jewelers, we believe luxury is defined not only by extraordinary jewelry, but by extraordinary service. Every interaction is an opportunity to build lasting relationships through genuine hospitality, attention to detail, and an unwavering commitment to excellence. If you take pride in creating memorable experiences and enjoy exceeding expectations, we invite you to join our team.

Pay:

$20.00 - $25.00 per hour

Benefits:

Employee discount

Work Location:

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