The Drive Up & Go Lead is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She serves as the Drive Up & Go leader at store level and is responsible for achieving drive up & go productivity goals. He/She provides ongoing technical training, coaching, and development of the DUG team.

Key Responsibilities:

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest. Assist with training, scheduling, performance management (to include discipline, separations, etc.) for all DUG team members and ensures the product meets guests demands in an effective and controlled manner. Accurately select the highest quality product offering for our DUG guests to meet and exceed company expectations of providing Ultimate Service. Assist in the sourcing, interview, and selection of all DUG team members Responsible for supervising and ensuring proper order selection and processes are followed to maximize efficiencies ensuring product meets guest demands in an effective and controlled manner. Help set and notify team members of daily operational goals to gain team buy-in. Help monitor product movement and notify Grocery team when adjustments in ordering are needed. Assist DUG team members in a workload management, monitoring out of stocks and check product substitutions when necessary. Assist with overall guest and team member safety. Designate and assign trainers as necessary. Greet and speak politely with every guest on premises Perform other duties as requested or required by management.

Key Requirements:

High School Diploma or Equivalent Performa all other physical aspects of the job including bending, squatting, lifting, climbing, and walking. Must be able to lift up to 70lbs and stand for long periods of time (up to 6 hours) Ability to function as a team member and get along with others Ability to accept supervisory coaching related to performance, work habits and attitude. We also provide a variety of benefits including: Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values - Click below to view video: ACI Values A copy of the full job description can be made available to you.